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Huge Problem.. HELP


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#1
dnbfreak

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OK. Here's the story. I am installing Norton 2006 when it comes up with an error. I click ok and the computer restarts. On restart all the associations are missing to my programs, everything shows up as .lnk and the control panel, my computer, etc will not open. I go into safe mode. Same thing. I tried running exefix but it just tells me that there is no association and it can't run. I'm guessing the registry is corrupted but if I can't run anything is there a way to fix it? I can't even get to system restore. Thanks for you help in advance. I need this computer badly as there is a ton of financial information on this one.

Edit: This is a XP Professional machine.

Edited by dnbfreak, 11 May 2006 - 12:01 PM.

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#2
dsenette

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Start the System Restore tool at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a command prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:


%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click the following article number to view the article in the Microsoft Knowledge Base:

http://support.micro....com/kb/315222/


A description of the Safe mode boot options in Windows XP

<credit for canned speach ~ Keith>
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#3
dnbfreak

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I pulled that up and after I typed in the command.. it just comes up with a blank window. It is titled 'System Restore' but it's just white. I can't pick anything.
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#4
dsenette

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in windows do start > run > regedit.com and tell me if regedit comes up
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#5
dnbfreak

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Nothing comes up, no regedit, not cmd, not msconfig, all I can do is hit the browse button and view the files. The files all have those unassociated icons though.
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#6
dsenette

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can you find regedit.exe in the c:\windows folder? if so...can you right click on regedit.exe and choose copy...then paste it into the same folder (this should now make a file called "copy of regedit.exe") now change the file extension on that to .com (you may have to click on tools > folder options > view > uncheck "hide extensions for known file types") then open that
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#7
dnbfreak

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I changed it to .com and it won't let me run that either. It just tells me that there is no association and to select an association blah blah.
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#8
dsenette

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save this to your desktop...extract the file to the desktop then right click it and choose merge
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#9
dnbfreak

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merge doesn't show on the right click menu
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#10
dnbfreak

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any more ideas on this??
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#11
dsenette

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do you by chance have your xp cd?
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#12
dnbfreak

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yeah I have the cd.
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#13
dsenette

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Boot up with the XP CD in the drive and let Setup run. Go past the "C" and "R" repair options by presssing Enter just as if you're doing a clean install and you'll eventually get an option to "Repair an existing installation". That's the one you want. If it asks about formatting you've gone wrong, so start over.

You'll get to keep your existing apps & settings, but you need to re-install SP2, Windows Updates & any unsigned drivers afterwards. NOTE: Be aware that you'll lose any protection from Blaster / Sasser type worms. Don't go online without a firewall, whether the built in Windows one or 3rd party.

How to Perform A Re-Install Of XP
Repair XP
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#14
dnbfreak

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I had thought about doing an XP Repair last night but figured I'd wait and see what the pro's said :whistling:

Thanks dsenette. You rock as always!
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#15
dsenette

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it should work...
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