[susiegirl07]

I ran a hijackthis and here are my results. I ran norton antivirus and it quaranteed the virus. I hope that means it is fixed. I actually had the alemond virus not to long ago so I am wondering if it is related.

Thanks so much,
Susie

Logfile of HijackThis v1.99.1
Scan saved at 3:49:05 PM, on 5/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\1XConfig.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\RegSrvc.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\Quickset.exe
O4 - HKLM\..\Run: [ZCfgSvc.exe] C:\WINDOWS\system32\ZCfgSvc.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - https://www-secure.s...trl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - https://www-secure.s...trl/tgctlsr.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.s...rl/LSSupCtl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1090071898254
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1145066005707
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://www.vzwpix.co...loadControl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} -
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab32846.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.n...tivePreQual.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...rl/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) -
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by2fd.bay2.ho...ex/HMAtchmt.ocx
O20 - Winlogon Notify: Sebring - C:\WINDOWS\system32\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

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I ran the smitfraudfix and it found two files. C:\WINDOWS\warnhp.html
C:\WINDOWS\system32\oleext.dll

I ran the tool and it fixed the infected files. Does this sound like it is gone?? Also I have spybot search and destroy, spyblaster, windows defender, ad-aware, firewall and antivirus. WHY do I keep getting these problems. I am always updated and do not download suspiscious programs (ie kaaza and other p2p programs).

As I said in my previous post I have the Alemond virus last month.

Any help is greatly appreceiated.

Thanks,
Susie

[susiegirl07]

I ran the smitfraudfix and it found two files. C:\WINDOWS\warnhp.html
C:\WINDOWS\system32\oleext.dll

I ran the tool and it fixed the infected files. Does this sound like it is gone?? Also I have spybot search and destroy, spyblaster, windows defender, ad-aware, firewall and antivirus. WHY do I keep getting these problems. I am always updated and do not download suspiscious programs (ie kaaza and other p2p programs).

As I said in my previous post I have the Alemond virus last month.

Any help is greatly appreceiated.

Thanks,
Susie

[didom]

Please go HERE to run Panda's ActiveScan

• Once you are on the Panda site click the Scan your PC button
• A new window will open...click the Check Now button
• Enter your Country
• Enter your State/Province
• Enter your e-mail address and click send
• Select either Home User or Company
• Click the big Scan Now button
• If it wants to install an ActiveX component allow it
• It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
• When download is complete, click on My Computer to start the scan
• When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report

Start HijackThis, perform a new scan and save the log file.

Use the Add Reply button to post your new logs back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

[susiegirl07]

Hi,

Here is my activescan results and my new hijackthis.

Thankyou,
Susie


Incident Status Location


Incident Status Location

Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.atdmt.com/]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.doubleclick.net/]
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.casalemedia.com/]
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.2o7.net/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.advertising.com/]
Spyware:Cookie/Hitslink Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[counter.hitslink.com/]
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.mediaplex.com/]
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.questionmarket.com/]
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.zedo.com/]
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.belnk.com/]
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.burstnet.com/]
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.com.com/]
Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.statcounter.com/]
Spyware:Cookie/Adserver Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.z1.adserver.com/]
Spyware:Cookie/Seeq Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.www48.seeq.com/]
Spyware:Cookie/Yadro Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.yadro.ru/]
Spyware:Cookie/Target Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.target.com/]
Spyware:Cookie/Tucows Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.tucows.com/]
Spyware:Cookie/Searchportal Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.searchportal.information.com/]
Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.www.burstbeacon.com/]
Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.server.iad.liveperson.net/hc/LPpacificsunwear]
Spyware:Cookie/360i Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.ct.360i.com/]
Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.server.iad.liveperson.net/hc/3450167]
Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.server.iad.liveperson.net/hc/46473808]
Spyware:Cookie/360i Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.ct.360i.com/]
Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.server.iad.liveperson.net/hc/46473808]
Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.server.iad.liveperson.net/hc/87263826]
Spyware:Cookie/360i Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.ct.360i.com/]
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.go.com/]
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.atwola.com/]
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.ad.yieldmanager.com/]
Spyware:Cookie/Humanclick Not disinfected C:\Documents and Settings\Susan Cassells\Application Data\Mozilla\Firefox\Profiles\3dttp8mx.default\cookies.txt[.hc2.humanclick.com/hc/35109650]
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Susan Cassells\Cookies\susan [email protected][1].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Susan Cassells\Cookies\susan [email protected][1].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Susan Cassells\Cookies\susan [email protected][2].txt
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Susan Cassells\Cookies\susan [email protected][1].txt
Spyware:Cookie/360i Not disinfected C:\Documents and Settings\Susan Cassells\Cookies\susan [email protected][2].txt
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Susan Cassells\Cookies\susan [email protected][2].txt
Spyware:Cookie/Searchportal Not disinfected C:\Documents and Settings\Susan Cassells\Cookies\susan [email protected][1].txt
Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Susan Cassells\Cookies\susan [email protected][1].txt
Spyware:Cookie/Target Not disinfected C:\Documents and Settings\Susan Cassells\Cookies\susan [email protected][1].txt
Spyware:Cookie/Tucows Not disinfected C:\Documents and Settings\Susan Cassells\Cookies\susan [email protected][1].txt
Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\Susan Cassells\Cookies\susan [email protected][1].txt
Spyware:Cookie/Seeq Not disinfected C:\Documents and Settings\Susan Cassells\Cookies\susan [email protected][1].txt
Spyware:Cookie/Yadro Not disinfected C:\Documents and Settings\Susan Cassells\Cookies\susan [email protected][1].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Susan Cassells\Desktop\SmitfraudFix\SmitfraudFix\Process.exe


Hijackthis file:

Logfile of HijackThis v1.99.1
Scan saved at 8:52:32 AM, on 5/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\RegSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\1XConfig.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Susan Cassells\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\Quickset.exe
O4 - HKLM\..\Run: [ZCfgSvc.exe] C:\WINDOWS\system32\ZCfgSvc.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - https://www-secure.s...trl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - https://www-secure.s...trl/tgctlsr.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.s...rl/LSSupCtl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1090071898254
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1145066005707
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://www.vzwpix.co...loadControl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab32846.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.n...tivePreQual.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...rl/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) -
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by2fd.bay2.ho...ex/HMAtchmt.ocx
O20 - Winlogon Notify: Sebring - C:\WINDOWS\system32\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Edited by susiegirl07, 13 May 2006 - 07:06 AM.

[didom]

* Clean your Cache and Cookies in IE:

• Close all instances of Outlook Express and Internet Explorer
• Go to Control Panel > Internet Options > General tab
• Click the "Delete Cookies" button
• Next to it, Click the "Delete Files" button
• When prompted, place a check in: "Delete all offline content", click OK

* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):

• Go to Tools > Options.
• Click Privacy in the menu on the left side of the Options window.
• Click the Clear button located to the right of each option (History, Cookies, Cache).
• Click OK to close the Options window
  Alternatively, you can clear all information stored while browsing by clicking Clear All.
  A confirmation dialog box will be shown before clearing the information.

* Clean other Temporary files + Recycle bin

• Go to start > run and type: cleanmgr and click ok.
• Let it scan your system for files to remove.
• Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
• Press OK to remove them.

---------------------------

This log looks clean!

• Don't forget to re-hide all files and folders. To re-hide all files and folders:
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading deselect "Show hidden files and folders".
  • Check the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
• This is a good time to set up protection against further attacks. Read the article behind this link "How did I get infected". If you don't already have them, you need an antivirus that is updated, a good firewall for example Kerio Personal Firewall or ZoneLabs Zone Alarm, a spyware blocker like SpywareBlaster and also IE-Spyads and spyware detection (Ad-aware SE and SpyBot S+D). All of these have good free versions available... be very cautious about any security software that advertises in popups or other intrusive ways, they are not only usually useless, but also often have malware in them....
  
  Instead of Internet Explorer, use a different browser like Opera, Mozilla or Firefox.
  
  Last, but not least, you need to keep Windows and Internet Explorer up to date by getting all the latest security patches that protects your computer.
  
  This can be accessed by going to http://windowsupdate.microsoft.com and following the prompts.
  
  Please post back if you are still having any problems....