[Reina]

Hi!

Just recently, I've been having trouble with my internet connection. At first I blamed it on the ISP itself, but later I realized that it was my computer acting funny. The internet (wireless) would disconnect every 5 minutes or so, then I would have to manually reconnect it. I tested the 'net out on all my other computers and it worked fine. I scanned for viruses and spyware to no avail, then suddenly, something in my system crashed. I couldn't catch the window that popped up fast enough, but I noticed that it said something about "Win32." After this happened, my internet worked just fine, well, until I restarted my computer that is.

Anyways, I guessing that this may be a registry problem..? I'm computer illiterate in comparison with you guys, so thank you for helping me out.

(As a note, my mouse was acting funny, disconnecting and reconnecting like my internet several days prior.)

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Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

This will take an hour or so before it gets to the desktop.

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

[Retired Tech]

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

This will take an hour or so before it gets to the desktop.

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

[Reina]

Thank you!

Sorry if this is thick-headed, but what are the exact results of that process? Will it wipe my HD? (Similar to reformatting?) Or is this a way to fully restore a registry to its original state?


Also, does this really sound like a Win32 problem or am I misjudging it?

[Retired Tech]

As it says, if you click the underlined bits, you can see what each process does

Basically, it will clear incorrect start up, replace system files, check the drive , generally tweak things

I would have told you if there was a possibility of losing files etc