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Can't acquire network adress


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#1
Beelen

Beelen

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Hello,

I've got a working network/internet environment. But I've got a problem with one computer...when I connect this computer to the network/internet...then the symbol in the lower right corner keeps saying/trying to aqcquire network adress.
I've compared the network tcp/ip settings, between the different computers and there appears to be no difference.
I already bought a new pci network card for the computer, and put it in a different slot...but still no changes.

I hope someone can help me solving this very annoying problem.

Thanks in advance,

Beelen
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#2
dsenette

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right click on my computer > manage > device manager > do you see any yellow ? or !
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#3
Beelen

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Nope....no errors/exceptions.
But maybe a strange thing....there is only one network card in the computer. But the network card says Sitecom xxxxxxxxxx #2?
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#4
dsenette

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is that the company that makes the nic card? try uninstalling it restarting the computer then reinstalling it
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#5
Beelen

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Well, the exact name is: Easy Network PCI card.
I've uninstalled and installed the netword card twice...but still no new result.
The number of the network card also stays #2.
But I also found out that the name of the LAN network, is/became #5. I also find this strange?!

Thanks for any help
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#6
dsenette

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But I also found out that the name of the LAN network, is/became #5. I also find this strange?!

Thanks for any help

what exactly does that mean?

on the offending machine do
start > run > CMD

then type ipconfig /all (notice the space betweein ipconfig and /all and post the results
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#7
Beelen

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It says:

Windows IP Configuration:
Host-name : Comp
Primary Dns suffix :
Node type :Broadcast
Ip routing enabled :No
WINS Proxy enabled :No

Ethernet adapter Local Area Connection 6:
Connection-specific Dns Suffix :
Description : Sitecom PCI Fast 10/100 Ethernet Adapter LN 020 #2
Physical Address :00-0C-F6-11-CA-31
Dhcp Enabled : Yes
Autoconfiguration Enabled :Yes
IP Address :0.0.0.0
Subnet Mask :0.0.0.0
Default Gateway :
DHCP Server :0.0.0.0


I hope this makes any sense to you?!

Thanks.
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#8
dsenette

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try
start > run > cmd > ipconfig /release
start > run > cmd > ipconfig /renew

also...describe IN DETAIL the physical setup of the network. List all devices (make and model) and the basic connection shceme (i.e. dsl from wall to modem...modem to router...router to switch...switch to computers)

on a working computer do

start > run > cmd > ipconfig /all and report the response
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#9
Beelen

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When I use:
ipconfig /release: Then I get the message that the Local Area Connection already has been released.
inconfig /renew: Error: The RPC server is unavailable.

When I connect a different computer to the same cable/connection then the ipconfig /all result is:

Windows IP Configuration:
Host-name : Vid sysem
Primary Dns suffix :
Node type : Hybrid
Ip routing enabled :No
WINS Proxy enabled :No

Ethernet adapter Local Area Connection:
Connection-specific Dns Suffix :
Description : Realtek RTL8139 Family PCI Fast Ethernet Nic
Physical Address :00-02-44-2B-AA-94
Dhcp Enabled : Yes
Autoconfiguration Enabled :Yes
IP Address :192.168.0.6
Subnet Mask :255.255.255.0
Default Gateway : 192.168.0.1
DHCP Server :192.168.0.1
DNS Servers: 192.168.0.1
Primary WINS Server: 132.168.0.1
Lease optained: Monday 15.....
Lease expires: Monday 15.......

We've got a server connected with a ADSL Modem. This server is also connected to a
Unex NexSwitch, and from this switch there are different connections to the (different) computers.


I hope this "helps"?!

Edited by Beelen, 15 May 2006 - 07:39 AM.

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#10
dsenette

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on the offending machine do start > run > services.msc
now find the "remote procedure call (rpc)" service...double click it...and set the startup type to automatic...then restart your computer...
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#11
Beelen

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I've done that....but the problem still remains. :whistling:
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#12
dsenette

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hmm...
start > run, type
eventvwr.msc
<enter>

Look under systems and applications for items with red Xs that happened at the SAME time as your problem...list them here.
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#13
Beelen

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It generates 2 errors:
The first one is:

The SystemTDI failed to start due to the following error:
The system cannot find the file specified.


The second error:
The DHCP Client service depends on the SYMTDI service which failed to start because of the following error:
The system cannot find the file specified.
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#14
dsenette

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Do you have a valid XP cd?

If so, place it in your CD ROM drive and follow the instructions below

Start > Run > cmd then type

sfc /scannow (note the space)

let this run untill you get a message saying it is complete.

SFC - system file checker, retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.

If you want to see what was replaced, right click My Computer > manage, expand event viewer > system.
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#15
Beelen

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I did the thing/command you said...it took some time, and also didn't solve the problem.

But thanks to the command: eventvwr.msc
I was able to find other people with the same problem. It appears to have a connection with uninstalling Norton Systemworks. (This has been done a long time ago, but anyway...when i did the understanding thing...it was fixed :help: :)....

Quote:
Kerill Titiyevskiy of MIT found a similar solution, and a URL to the official Norton fix although the fix doesn't officially cite the "uninstall" problem. To quote the web site:

To edit the registry:

Click Start, and then click Run. The Run dialog box appears.
Type regedt32.exe in the Run box, and then click OK. The Registry Editor opens.
In the left pane, navigate to each of the following subkeys:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DHCP
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NetBT
In the right pane, double-click the item DependOnService.
Delete any references to SYMTDI or NISDRV.
Click Registry and click Exit to save the changes and close the Registry Editor.

Dsenette many thanks for your great support!!!! :whistling: :blink:
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