I ran Trendmicro's Housecall on my boyfriend's computer yesterday. It found a total of 8 worm and trojan virus' on his computer, as well as 1 Malware on there called BKDR_WHISPER.A. I was able to remove the trojan and worm virus'. Not the malware. Mainly because I wasn't aware that you needed to use a different program to clean it out. I attempted to look on the hard drive via Window's Explorer, which promptly crashed and closed. I then rebooted the computer to try and do a defragment on the hard drive. That is when I received this message upon reboot, "The system could not log you on. Make sure your User name and domain are correct, then type your password again. Letters in passwards must be typed using the correct case. Make sure that Caps Lock is not accidentally on." This situation happened to him about 2 weeks ago as well, but he rebooted the computer, got the "blue screen of death" with the message of a buffer overrun. He promptly rebooted the computer again, it loaded up fine with no request of a password.
I have ran the Window's 2000 disc on that computer. In which the system goes right into setup. I either get the message, "The system could not log you on." or "blue screen" with primary initialization error message.
I really have no problem with reformatting the hard drive. I'm only having a problem being able to do that. The computer doesn't have a floppy drive on it. Even though I have the boot disc's.
I would greatly appreciate someone helping me to get this computer reformatted so I can get it working again. Thanks for listening!