i am at my wits end with this problem, and was hoping someone with the expertise and knowledge can help me out--so far nothing so i thought i would try again. i am having problems uninstalling WMPi had installed version 9 previously, and had been working fine, but all of a sudden it stopped working. so i downloaded the microsoft install file from the web, and installed version 10, but the installation process was stopped due to an error ("it was not possible to complete setup. to update windows, run setup again") i tried to delete the WMP specific files from the windows/system32 folder, but the wmp files that i delete just end up coming back!!
i have also tried to uninstall the WMP file, but it is actually not listed as part of my programs from which i can pick to uninstall. when i try to run WMP, it gives me the "an internal error has occurred" message...
i am almost at a point of giving up and reformatting! any and all help would be much appreciated