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IE/Outlook problem


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#1
smenna

smenna

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I am posting the HiJack this log for my husband as he can not use IE at the present time. He has run SpyBot, Adaware, and AVG virus software. He uses Mozilla for his browser.



Logfile of HijackThis v1.99.1
Scan saved at 7:27:17 AM, on 3/7/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\BROWSER MOUSE\BROWSER MOUSE\1.0\LWBWHEEL.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\Desktop\File Manager.EXE
C:\WINDOWS\TEMP\TD_0001.DIR\HIJACKTHIS.EXE

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\RunServices: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Microsoft® JavaScript® Console - {25539846-2458-40DF-A54E-1D239EB8009E} - C:\WINDOWS\SYSTEM\COMDLG32.OCX
O9 - Extra 'Tools' menuitem: JavaScript Console - {25539846-2458-40DF-A54E-1D239EB8009E} - C:\WINDOWS\SYSTEM\COMDLG32.OCX
O9 - Extra button: Microsoft® JavaScript® Console - {25539846-2458-40DF-A54E-1D239EB8009E} - C:\WINDOWS\SYSTEM\COMDLG32.OCX (HKCU)
O9 - Extra 'Tools' menuitem: JavaScript Console - {25539846-2458-40DF-A54E-1D239EB8009E} - C:\WINDOWS\SYSTEM\COMDLG32.OCX (HKCU)
O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone (HKLM)
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#2
Dragon

Dragon

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hi Smenna,

using Hijack this you can correct this entry:

O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone (HKLM)

make sure all windows except for Hijack this is closed then place a check next to the above entry, next click on "fixed Checked"

reboot and post a fresh Hijack this log.

Exactly what kind of problems is he having with his IE and outlook?
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