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MSN Crashes


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#1
Burnie

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When I log into MSN and open it, it will crash within a minute or so. I am able to access IE with no problems, but I'm still guessing something has infected my computer. Any help would e appreciated.
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#2
Spike

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Hi Burnie, welcome to Geeks To Go Forums.

but I'm still guessing something has infected my computer


If you think you are infected then do all the instruction I have given you. Is it MSN messanger or MSN Explorer crashing??? What versions are they?

Then please read this: Read This Before Posting A Hijackthis Log (Click on the link)

That will give you steps that will help you clean up 70% of the problems yourself. Then please download "Hijackthis" and run Hijackthis with log. Save the log file here: Malware Removal - HiJackThis Logs Go Here

When you have followed all these steps. A Geeks To Go Staff Member will help you fix your problem.

(Note: Please be patient, the "Malware Forum" is a very busy place and a two or three day wait is not unusual.)

Thank you and goodluck. :whistling:
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#3
Max-T

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it seems like spike has pritty much covered you there compleetly
only other thing i might add is after all that or before uninstall msn and then after the cleaning which spike sends you through reinstall it :whistling:
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