[MISTERSTALKER]

For some reason, my system32 folder disappeared. I cant run any programs that depend on the "library files" and cant run command prompt. help Also, when i try to create another folder with the name "system32" in the "WINDOWS" folder in My Computers, it gives me an error:

"Cannot rename New Folder: A file with the name you specified already exists. Specify a different file name"

Thanks in advance.

P.S. when i try to run Command prompt it gives me the 16 bit MS-DOS Subsystem error:

"C:\WINDOWS\system32\cmd.com
C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application."
[Close] [Ignore]

Edited by MISTERSTALKER, 14 May 2006 - 11:17 PM.

[Advertisements]

Open task manager, click file, new task, type sfc /scannow then press enter

[Retired Tech]

Open task manager, click file, new task, type sfc /scannow then press enter

[MISTERSTALKER]

ty scanning now.
...

I scanned, and left my computer for about 20 minutes or so and came back.

I found no system32 folder, no "results" window, etc. :/

P.S. im doing an AntiVIR scan on my computer right now

Edited by MISTERSTALKER, 14 May 2006 - 11:45 PM.

[dsenette]

can you find any other folders starting with S....or maybe the letter q?

[MISTERSTALKER]

can you find any other folders starting with S....or maybe the letter q?

I can only find the folders:

security
ServicePackFiles
ShellNew
SoftwareDistribution
srchasst
Sun
system

these are the folders that start with s or q that i have in my "WINDOWS" folder


and the folder "ServicePackFiles" has a folder inside called "i386" and the files inside had a whole bunch of .dll files and the "cmd" file thing. I think the "System32" folder may have been renamed to "ServicePackFiles" when I installed the Windows Service Pack 3

Edited by MISTERSTALKER, 15 May 2006 - 04:46 PM.

[Retired Tech]

You can use this guide to repair XP

Possibly, you will need to boot the PC and keep tapping the delete key until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need the XP product key to complete this

If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install

XP Repair Install

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

After running XP Repair you will need to install all Windows Updates

Microsoft Update

[MISTERSTALKER]

um. how do you boot a computer?

[Retired Tech]

Boot / Start

[MISTERSTALKER]

I got to the setup, but how do you change the boot order

[Retired Tech]

You should see boot priority / boot order with C / CD ROM / A if you press the page up key this should change, you need CD ROM / C / A

press F10 to save, type Y to exit, insert the XP CD, press enter

[MISTERSTALKER]

When i selected the repair WINDOWS, it asked me for an administration password. I thought it was my password for logging in to WINDOWS, but it didn't work.

[Fenor]

You went into the Recovery Console, which is not where you want to be. Follow the link in Keith's previous post or you can also find the same link in my signature as well.

Fenor

[MISTERSTALKER]

I did as you specified, but ended up with no System32 file, and my computer is about 4 times as slow as it had been before I repaired. My ram capacity shows the same number, but it seems that I can do much less processes than before

[Retired Tech]

Click start then all programmes, accessories, system tools to run disc clean up, then also from system tools, run disc defragmenter

Click start then run, type prefetch then press enter, click edit then select all, (all files will highlight), right click any file, click delete, confirm then reboot.

Download, install and run Tune Up 2006 Trial

Run Tune Up disc clean up

Run Tune Up registry clean up

Click Optimize and Improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor

Have you got a screenshot of the windows folder

Run this

http://www.visualtou...oads/xp_fix.exe

[MISTERSTALKER]

my WINDOWS folder, but you cant really see the pictures because they're too small. i'll just post a hijackthis report just in case it helps

Logfile of HijackThis v1.99.1
Scan saved at 11:33:10 PM, on 5/16/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\DOCUME~1\DAVIDL~1\LOCALS~1\TEMP\_VWUPSRV.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9AA.EXE
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\DrvMon.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\Google\Google Updater\1.1.454.29157\GoogleUpdater.exe
C:\Program Files\4t Tray Minimizer\4t-min.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\DfrgNtfs.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.c...pfwXq4T/AqXTyY=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://as.starware.c...qrz0oB1SWDzGKg=
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - - (no file)
O1 - Hosts: 67.43.3.117 update.nprotect.net
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\common\YIeTagBm.dll
O2 - BHO: Starware - {CA356D79-679B-4b4c-8E49-5AF97014F4C1} - C:\Program Files\Starware\bin\Starware.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Starware - {D49E9D35-254C-4c6a-9D17-95018D228FF5} - C:\Program Files\Starware\bin\Starware.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [EPSON Stylus CX4600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9AA.EXE /P26 "EPSON Stylus CX4600 Series" /O6 "USB001" /M "Stylus CX4600"
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\Program Files\PestPatrol\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [EZ Smileys] "C:\Program Files\EZ Smileys For AOL Instant Messenger\EZSmileys.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: 4t Tray Minimizer.lnk = C:\Program Files\4t Tray Minimizer\4t-min.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\1.1.454.29157\GoogleUpdater.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Personal Coach.lnk = ?
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O15 - Trusted Zone: http://*.gunbound.net
O15 - Trusted Zone: http://*.nprotect.net
O15 - Trusted Zone: http://*.softnyx.net
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {340CCF52-D65F-4A11-80B3-13DC23697B59} (BugsInstall Control) - http://player.bugs.c..._2005_11_06.cab
O16 - DPF: {3EFC2239-B769-469F-A5E6-38693AE0B9DE} (Sysinfo2 Control) - http://speed.nca.or....in/sysinfo2.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...72/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by107fd.bay10...es/MsnPUpld.cab
O16 - DPF: {5DAEF053-DEF0-4752-A963-CCE9B49B0B79} (Gogs Class) - http://app.ipop.co.k...web/gogsweb.cab
O16 - DPF: {6F4863C1-482C-4744-8946-4AEA34DF1A16} (FreechalOn Class) - http://login.freecha...n/FcOnCtl12.cab
O16 - DPF: {6FC8738C-1723-4990-BD6E-5633AD3BC6E8} - http://down.c-zero.c...1/CZInstall.CAB
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab
O16 - DPF: {938527D1-CDB7-4147-998A-B20FCA5CC976} (Cdmcco Class) - http://cafeimg.hanma...ab9_1/dmcc2.cab
O16 - DPF: {9BED3AC7-E6D4-43E7-B8A1-1FA502F639E1} (XTools Control) - http://player.bugs.c..._2006_02_11.cab
O16 - DPF: {AD08A7E2-BA60-4733-92E3-A7AA0C0A39E2} (butterple Control) - http://blogfile.para..._butterplay.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {BF628973-1E86-4D0E-B42C-EDDECFFABDBC} (Bugs AoD Class) - http://player.bugs.c...der20041018.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: WB - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\fastload.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - AVIRA GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: AntiVir Update Temp (TmpUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\DOCUME~1\DAVIDL~1\LOCALS~1\TEMP\_VWUPSRV.EXE

Edited by MISTERSTALKER, 17 May 2006 - 12:34 AM.