Posted 15 May 2006 - 11:30 AM
Posted 15 May 2006 - 12:03 PM
If the computer is more than 6 months old, you do not have 64bit
What instuictions are you having an issue with? Your earlier post directed you to the malware forum, where you were to run several programs. If you are having difficulty running those programs, skip to the end, and run the step where it describes hijhackthis
Then post a hijackthis log in THAT forum (the malware forum) Add a line informing the malware experts that you had difficulty following the instructions in the prep thread and they will help you through it.
Posted 15 May 2006 - 12:38 PM
Posted 15 May 2006 - 01:05 PM
Thanks again. Some of us old folks, just need to call repair people to come to our house.
Posted 15 May 2006 - 01:47 PM
I was not trying to imply anything, I was just directing you to the people who can help you best. We are very compartmentalized, with each group specializing in certain areas. the malware forum is staffed by people who are VERY good at helping people with little computer knowledge solve your exact problem
This forum is for operating system issues outside of malware.
The particular forum you need is here:
The directions you are asked to follow if you can are here
If the directions are a little overwhelming, then simple scroll down to
Click Here to Download HijackThis
This is a program that will create a file that they need to explain what you need to do
Do not worry--it is not as hard as it seems and the malware people are very good at walking you through the solution.
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