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Missing desktop!


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#1
Irlyneedhelp

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Hi, I just recently upgraded from Windows ME to XP-pro, and I've been having some problems. When I start the computer in normal mode I have no desktop or taskbar and an error message comes up (A Windows Explorer error) but when I start the computer in safe mode my desktop and everything is there. Anyone know whats wrong?

Thanks
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#2
morfius

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i'm not sure what is wrong. Running some scans in safe mode may work. But I doubt theres a virus. Probably some setting is wrong.

Good Luck.
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#3
Retired Tech

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Get that if something new is put on, have clicked start then run then type sfc /scannow (note space) to check system files, you need the XP CD and it will just go off after the check
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#4
Irlyneedhelp

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Get that if something new is put on, have clicked start then run then type sfc /scannow (note space) to check system files, you need the XP CD and it will just go off after the check

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Thanks Morphius and Keith ...but I'm still not sure what to do. I went to start run and typed in "sfc /scannow" but nothing happened. Was I supposed to do that? Or do I insert the XP CD first then do "sfc / scannow"?
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#5
Retired Tech

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Insert the XP CD then cancel the options screen when it has loaded, click start then run then type sfc /scannow then click OK, you are looking for Windows File Protection in a box with a blue line which will go across as it runs, when it has run it goes back to desktop.

You could try starting the PC with the XP CD in
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