[Fenor]

Do the following:

1. Download and install subinacl from:

http://www.microsoft...&displaylang=en

2. Create a file named reset.cmd in C:\Program Files\Windows Resource
Kits\Tools folder.

3. Edit the reset.cmd file with the following content.

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=system=f

4. Enter into CMD prompt. (Click START-->RUN and type cmd)

5. Enter the following commands one at a time and click Enter.

cd\
cd "C:\Program Files\Windows Resource Kits\Tools"
reset.cmd

6. Let the program do it's work, then run the SP2 installation.

Fenor

Edited by Fenor, 16 May 2006 - 08:28 PM.

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Believe this or not, but I ran that earlier and it stopped. The error was "The window installer service could not be accessed."

Now you can see why I'm looking at that hammer in the corner. hahaha

Thanks for your help, you're keeping me sane.

[coffeedrinker]

Believe this or not, but I ran that earlier and it stopped. The error was "The window installer service could not be accessed."

Now you can see why I'm looking at that hammer in the corner. hahaha

Thanks for your help, you're keeping me sane.

[Fenor]

Do you have Windows Installer 3.1 installed on your computer? You can check this by going to ADD & REMOVE PROGRAMS in the control panel and see if it's listed.

Fenor

[Fenor]

Okay, from what I read you only need the exe file that is extracted during the installation. What I did is installed the program on my computer and then zipped up the folder, which you will find attached to this post. I also added the reset.cmd file to the zip file. Once you have downloaded the file, extract the files to C:\Program Files. Once they are extracted, follow the steps in my previous post, starting at Step #4.

Fenor

Attached Files

•  Windows_Resource_Kits.zip   104.45KB   76 downloads

[coffeedrinker]

Just checked add/remove programs. There is no window installer listed. Is that bad??? Will follow your instructions in the previous post.

[Fenor]

Lets worry about the Windows Installer not being installed for a later time. For now lets just get you updated to SP2 and go from there.

Fenor

[coffeedrinker]

I agree. I'm running that program now. Boy it's FAST. Will try to install SP2 then post back.

Thanks again for all your help. I'm putting the hammer away.

[coffeedrinker]

Thank you Thank you Thank you Fenor

It took a while, but SP2 is installed and running.

I could not have done it without your help.

Did I say THANK YOU???

Thank you. Now is there a way to get a computer to make a cup of coffee??

[Fenor]

Glad to see that it has installed properly now.

Fenor

[Fenor]

One last thing to mention. Make sure that you go to Windows Update and get ALL OF THE CRITICAL updates if you haven't already. There should be around 40 or so. The Windows Installer 3.1 should be installed when you go to Windows Update, so that will solve that problem. If you have any other problems relating to this issue, feel free to post them in this topic.

If it's not related, then please start a new topic.

Fenor

[coffeedrinker]

Thanks Fenor,

I updated all updates, but the Windows Installer is still not listed in add/remove programs. I checked list updates and it shows all hotfixes

Ran spybot, avg and CCleaner, nothing found.

Just happy SP2 is installed and everything, other than this, is running fine.

Thanks for all your help.

[Fenor]

Download Windows Installer 3.1 from HERE and install it. Then check and see if it's listed in ADD/REMOVE PROGRAMS list.

Fenor

Edited by Fenor, 17 May 2006 - 07:17 AM.

[Fenor]

WindowsInstaller-KB893803-v2-x86.exe is the file you want to download from the FILES TO DOWNLOAD list.

Fenor

[coffeedrinker]

Thanks Fenor

Just hit the link and it did a Validation and then to the second page, downloaded that file, it installed, opened add/remove programs....it's not there. It did install. Do I need to restart for it to appear??

[Fenor]

Since you have XP Home installed on your computer and the computer I'm on here as XP Pro. That could be the reason. I will check on a customer's computer at work today and see if Windows Installer 3.1 shows in their Add/Remove Programs list and get back to you. I wouldn't worry about it though. I'm sure it's installed, and the fact that you didn't receive any errors when installing means that it installed fine.

Fenor

*NOTE: When we were looking for the svcpack.log file last night and your search came up with nothing, but then you found it by going directly to the WINDOWS directory, after setting show hidden/files folders from the link, you thought there might be a problem with your search. Don't worry there isn't. The reason it didn't show up is because your computer wasn't set up to show the hidden files and folders at that time, and therefore even though you checked the box to show hidden files/folders in the search options, it still didn't show up because the computer wasn't set up to allow you to see them. It WAS found, but wasn't shown.

Edited by Fenor, 17 May 2006 - 07:46 AM.