[Carter Hayes]

Hi all!


Was using system last night and all was fine when I turned it off.

Just switched on comp and when it gets to the XP welcome screen a blue box appears saying:

User Enviroment:

Windows cannot find the local profile and is logging you on with a temporary profile.

After that it said another sentence about a missing or corrupt file?

It then logs me on to windows xp but with he original blue xp interface and all of my desktop items are missing etc

Any idea how this has happened and how to put it right?

Any help greatly appreciated.

Thanks,

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Look at c:\documents and settings\{user profile}

what do you see there?

[gerryf]

Look at c:\documents and settings\{user profile}

what do you see there?

[Carter Hayes]

If I go there I see yellow folders with

Administrator

All Users

Owner

User

Administrator. User

All Users. Windows

TEMP

[Carter Hayes]

Did you want me to look inside one of those folders to see what is in thre? Sorry Those are the only option I have, so not sure which one you wanted me to look in?


Thanks,

[gerryf]

create a temporary file on your desktop

Call it something like TEMPORARY

Now, look in each of those folders and you will find a folder called DESKTOP--which folder is TEMPORARY in?

Also, which folder contains all of your old desktop items? (should be owner, but let's see)

[Carter Hayes]

Hi gerry, created a new file on desktop and called it TEMPEXP

Went back to look in each of the folders as stated above,

All of them had a file called Desktop in them,


Couldn't locate the file TEMPEXP i created in any of them?

[Carter Hayes]

P.s In the folder User it contains another folder called Desktop which shows all of my dekstop item proram logos.

[Carter Hayes]

My mistake! sorry the file TEMPEXP is located in TEMP-Desktop-TEMPEXP

[gerryf]

ok, that is basically what I expected....I am curious about these..

Administrator. User
All Users. Windows

those are not normal--I wonder if they are being created by the temp user--click on view details, and what is the date those folders were created

I suspect your ntuser.dat is corrupt (this is the registry file that contains your user settings.

XP Home or Pro?

[Carter Hayes]

Administrator.UserT2H26ZF folder created March 29th 2005 (This i seem to remember was the folder name the shop gave me when they installed XP for me?

All Users.Windows folder created: Same date as above.

Windows XP Home

[gerryf]

OK, this is not a normal issue, and there isn't really a normal fix for it. So we're treading into unknown territory here.

I want to test something so sit tight

[gerryf]

OK, I tried several things and none of them were satisifactory.

Let's create a temporary user account

start > run
cmd
<enter>

type

net user temp /add
<enter>

Start > log off

log in as temp

Does it log in normally?