My manager has gone on annual leave for a few weeks and it may be that I have to go to a client to install one for them.
I have no idea what make/model it is - though I should have some details when I get to the site (hopefully) with the drive itself.
All I know is it's external and it's SCSI but i need to attach the card for it to the motherboard.
I also need to remove the old one.
Yesterday I passed a MCP 70-271, which involved trouble-shooting hardware, device drivers etc - so i'm not completely clueless...
But I don't have any practical hardware experience, as started in first - line support and have kiind of managed to work my way up without having to do any "hands on"
Any advice? Am I panicking unnecessarily?
Cheers,
Leah