[knexor2]

The system: a HP laptop running WinME, 128MB RAM, 333MHz processor.

First off, my Windows Explorer (typically accessed through Win+E) has no folders panel. The panel comes up as a blank grey panel with an X in the upper right corner. No idea what happened.

Also, a while back I downloaded the Java Runtime environment version 5.0 update 6. It worked for a while, but then it started acting up, so I tried to uninstall and reinstall it. I must've messed up the uninstallation somehow, because now I don't have the program to run, but the installation won't let me install a "second instance" (my words, not theirs) of the program.

Another problem is my WildTangent games no longer work, but I think this is a result of the Java problem.

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Try to delete Java (and the update) again from add/remove programs. Reboot and download Java again.

[emery]

Try to delete Java (and the update) again from add/remove programs. Reboot and download Java again.

[knexor2]

Start->Setting->Control Panel->Add/Remove Programs.

Selected "J2SE Runtime Environment 5.0 Update 6"->Add/Remove...

Windows Installer pops up, begins initializing, then shows a window saying "You already have this version of the JRE installed. Please uninstall the product through your add/remove programs utility before reinstalling."

I can't uninstall it. It's "stuck".

[emery]

Try deleting it from C:>Program files>Java.

Hope it works.

[Retired Tech]

Run this then try installing it

Click start then all programmes, accessories, system tools to run disc clean up, then also from system tools, run disc defragmenter

Click start then run, type prefetch then press enter, click edit then select all, (all files will highlight), right click any file, click delete, confirm then reboot.

Download, install and run Tune Up 2006 Trial

Run Tune Up disc clean up

Run Tune Up registry clean up

Disable the anti virus programme then click Optimize and Improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Check the anti virus programme is running

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor

[knexor2]

I ran the tune-up, but installing the J2SE still says I already have it installed. And there is no C:\Program Files\Java folder. I once installed a "trial" version of Spybot S&D (actually, I think it was a mini-version installed by AOL). It has a "Resident" function that alerts me to every change that is attempted on my registry. But I've noticed that it also sometimes pops up while I'm trying to uninstall something. Last time I uninstalled something (more recently than Java), it popped up and claimed that UNWISE.EXE was a blacklisted process. One of the options presented was to stop the process and delete any associate files. I think I must have done this option while uninstalling J2SE. Dunno.

Anyway, any idea about the Windows Explorer issue?

[Retired Tech]

You can disable or uninstal Spybot

Run disc clean up, click view downloaded programme files, look for anything Java there and delete them, reboot and see what the Java installer says

Are you using the online installer

[knexor2]

Under disk cleanup, I found 3 identical-looking Java Runtime Environment files. Deleted them, but with each delete got a message "Not enough system memory to completely delete Java Runtime...[etc, rest of name]. Please see your add/remove programs utility." But, I'll reboot and retry again.

No, once upon a time I downloaded the .exe from java.sun.com, and am using that. But if this continues to not work, I may download an older update and try that. It won't be all shiny and new, but it'll at least work.

[Retired Tech]

It may moan about you having a newer version than the one you are installing, but worth a go

Try the online installer

http://java.com/en/d.../windows_ie.jsp

The files you have may be corrupt

[knexor2]

Well...deleting those files seems to have worked. The .exe didn't complain about being installed twice, anyway. Successfully installed and .jar files are registering as Executable Jar Files

The WildTangent games are also working to an extent. Not playable yet, but I might need to reboot after the Java install before it starts working again.

Thanks for the help


But there's still the Windows Explorer issue...should I start a new thread on that?

[Retired Tech]

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

Windows File Protection will show an on screen blue progress bar which will simply disappear when the scan is complete, reboot when it does

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

[knexor2]

It's a Windows ME computer...XP fixes won't work XD

"Windows cannot find "sfc"..."

[Retired Tech]

Sorry about that

See if scanreg /fix helps

http://support.micro...kb/273889/en-us

[Retired Tech]

I see Java 5 update 7 is about

https://sdlc2e.sun.c...F80C4E8A08CBDA7

[knexor2]

Cool. But I think I'll stick with update 6 for now. Installers take a long time to download over dialup, and I don't trust my connection enough to use the online installer.

The scnareg fix didn't work. Still a grey panel