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My log help computer keeps shutting down


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#1
dohcaccord

dohcaccord

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Ok I keep getting a windows shutdown error for services.exe I need help please!!
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\System32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9AA.EXE
D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
D:\WINDOWS\system32\WDBtnMgr.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Common Files\Motive\MotiveBrowser.exe
D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
D:\Program Files\Alwil Software\Avast4\ashServ.exe
D:\Program Files\NMSAccess.exe
D:\Program Files\Dantz\Retrospect\retrorun.exe
D:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
D:\WINDOWS\AppPatch\Patches32\svchost.exe
D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\taskmgr.exe
D:\WINDOWS\system32\NOTEPAD.EXE
D:\Documents and Settings\Greg Koller\Desktop\HijackThis.exe
D:\Program Files\Avant Browser\avant.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hometab.bellsouth.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - _{87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
O4 - HKLM\..\Run: [EPSON Stylus CX4600 Series] D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9AA.EXE /P26 "EPSON Stylus CX4600 Series" /O6 "USB001" /M "Stylus CX4600"
O4 - HKLM\..\Run: [avast!] D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [Transparent] D:\Program Files\TweakNow PowerPack 2006\Transparent.exe 185
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BellSouthReportingAgent] "D:\Program Files\Common Files\Motive\McciBootStrapper.exe" /url="-url=file://D:\Program Files\Common Files\Motive\ReportAgent.html" /browsertype=CustomMSIE /browserpath="D:\Program Files\Common Files\Motive\MotiveBrowser.exe" /hidden
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: Add to AD Black List - D:\Program Files\Avant Browser\AddToADBlackList.htm
O8 - Extra context menu item: Block All Images from the Same Server - D:\Program Files\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: Highlight - D:\Program Files\Avant Browser\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - D:\Program Files\Avant Browser\OpenAllLinks.htm
O8 - Extra context menu item: Open In New Avant Browser - D:\Program Files\Avant Browser\OpenInNewBrowser.htm
O8 - Extra context menu item: Search - D:\Program Files\Avant Browser\Search.htm
O9 - Extra button: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - D:\Program Files\EmpirePoker\EmpirePoker.exe
O9 - Extra 'Tools' menuitem: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - D:\Program Files\EmpirePoker\EmpirePoker.exe
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - D:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - D:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - D:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - D:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: AbsolutePoker.com - {EFFF8D47-D060-4108-B761-E8EC86622E56} - D:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra 'Tools' menuitem: AbsolutePoker.com - {EFFF8D47-D060-4108-B761-E8EC86622E56} - D:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - D:\Program Files\Bodog Poker\GameClient.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1147908386515
O20 - Winlogon Notify: ShellServiceObjectDelayLoad - D:\WINDOWS\system32\rBsctrs.dll (file missing)
O20 - Winlogon Notify: wancp - D:\WINDOWS\SYSTEM32\wancp.dll
O20 - Winlogon Notify: WgaLogon - D:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - D:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - Unknown owner - D:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - D:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: iPodService - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NMSAccess - Unknown owner - D:\Program Files\NMSAccess.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - D:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: Retrospect WD Service (RetroWDSvc) - Dantz Development Corporation - D:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
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#2
don77

don77

    Malware Expert

  • Retired Staff
  • 18,526 posts
Hello and welcome dohcaccord

Download L2mfix from one of these two locations:

http://www.atribune....oads/l2mfix.exe
http://www.downloads....org/l2mfix.exe

Save the file to your desktop and double click l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix folder on your desktop. Double click l2mfix.bat and select option #1 for Run Find Log by typing 1 and then pressing enter. This will scan your computer and it may appear nothing is happening, then, after a minute or 2, notepad will open with a log. Copy the contents of that log and paste it into this thread.

IMPORTANT: Do NOT run option #2 OR any other files in the l2mfix folder until you are asked to do so!

if you receive, while running option #1, an error similar like: ''C:\windows\system32\cmd.exe,
C:\windows\system32\autoexec.nt the system file is not suitable for running ms-dos and microsoft windows applications. choose close to terminate the application.."...then please use option 5 or the web page link in the l2mfix folder to solve this error condition. do not run the fix portion without fixing this first.
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