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Office 2003


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#1
Dmack9185

Dmack9185

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Hi,

We have installed office 2003. After we realized that the office shortcut bar was no more, now we are not getting email notification when a user receives email. No envelope, sound or cursor changing. Nada nothing.

Is it a setting I have missed? Everything looks correct in Tools --> Options --> email options -->Advanced email options .

Any one else find this problem or a solution for this?

Thanks,

Dmack9185
dmack9185@comcast.net
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#2
bmcpartland

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In Advanced Email Options, are the bottom 2 boxes checked under "when new items arrive in my inbox"?

If they are, select Desktop Alert Settings -> make sure the duration and transparency are set (mine are 7 seconds and 20%). Do a preview to see if the test appears.

Also right click the taskbar and go to properties. Uncheck the last box to hide inactive icons. I've had one user not receive the envelope because that was checked for some reason.
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#3
Dmack9185

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bmcpartland writes

<<In Advanced Email Options, are the bottom 2 boxes checked under "when new items arrive in my inbox"?>>


Checked all settings, they look correct, as well as the settings for inactive icons. Still no notifications of any sort when receive mail.

Any other ideas out there?

Dmack
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#4
Retired Tech

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The notification only applies to the inbox, if you have it set for mail to go direct to folders, then nada
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