[Luiza]

I hope someone can help me, because i can't instal programs example:

1. i try to instal my webcam with the instalation cd i have and i get this error


An Error Occurred while launching the setup
An Error Occurred during a seek operation

I can't reinstal/repair my windows XP SP 2 (i don't have the cd)
I tried to Restore my windows to an earlier date (didn't work)
I Scaned my PC for spyware... viruses... etc (pc is clean)

for the last 10 days i keep surfing the net for a solution to my problem and nobody can help me

my email is edited out email for safety, unless you like spam don't post your email on a public forum if u can help me

ps: if u need more information / details about my problem please post here

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Click start then all programmes, accessories, system tools to run disc clean up, then also from system tools, run disc defragmenter

Click start then run, type prefetch then press enter, click edit then select all, (all files will highlight), right click any file, click delete, confirm then reboot.

Download, install and run Tune Up 2006 Trial

Run Tune Up disc clean up

Run Tune Up registry clean up

Click Optimize and Improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor


Try installing the webcam

[Retired Tech]

Click start then all programmes, accessories, system tools to run disc clean up, then also from system tools, run disc defragmenter

Click start then run, type prefetch then press enter, click edit then select all, (all files will highlight), right click any file, click delete, confirm then reboot.

Download, install and run Tune Up 2006 Trial

Run Tune Up disc clean up

Run Tune Up registry clean up

Click Optimize and Improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor


Try installing the webcam

[Luiza]

i did all u said mr.Keith ,but i still have the same problem...

[Retired Tech]

Is it still the exact same error message

[Luiza]

yes exactly the same, i tried to instal other programs.. and i get the same error....
----------------------------------------------------
An Error Occurred while launching the setup
An Error Occurred during a seek operation
----------------------------------------------------

[Retired Tech]

Can you download and install this, click run when you get the option

http://www.microsoft...&displaylang=en

After this, try installing something else

You can look through this as well if necessary

http://support.micro...kb/555175/en-us

[Luiza]

Can you download and install this, click run when you get the option

http://www.microsoft...&displaylang=en

I can't download it since my windows is not geniuine.....


is my "instalshield wizard" broke or something? i instaled the cam on another pc and it worked

any other sugestions?

Attached Thumbnails

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[Retired Tech]

Does it just say your copy is not genuine or did you know the copy was not genuine?

[Luiza]

Does it just say your copy is not genuine or did you know the copy was not genuine?

it said its not, and i knew it is not geniuine also...

Edited by Luiza, 22 May 2006 - 07:52 AM.

[Retired Tech]

Geeks To Go can only assist with errors on genuine software