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Unexpected Text Document Appeared on Desktop


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#1
wojcicki

wojcicki

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I clicked on a link in my Favourites and the browser closed. I noticed on my desktop (might have been there before, but pretty sure it wasn't) a Text Document. Here is what it said:

#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7c9010f3, pid=688, tid=3820
#
# Java VM: Java HotSpot™ Client VM (1.5.0_06-b05 mixed mode, sharing)
# Problematic frame:
# C [ntdll.dll+0x10f3]
#

--------------- T H R E A D ---------------

Current thread (0x05749718): JavaThread "AWT-EventQueue-3" [_thread_in_native, id=3820]

siginfo: ExceptionCode=0xc0000005, writing address 0x057d9f74

Registers:
EAX=0x00000000, EBX=0x2b3462c8, ECX=0x0d94f670, EDX=0x057d9f6c
ESP=0x0d94f680, EBP=0x0d94f6b8, ESI=0x057d9f58, EDI=0x057d9f6c
EIP=0x7c9010f3, EFLAGS=0x00010246

Top of Stack: (sp=0x0d94f680)
0x0d94f680: 6d0d7ce2 057d9f6c 05749718 057497d8
0x0d94f690: 6d0c80a3 05749718 2aaf1ec0 2b3462c8
0x0d94f6a0: 21347838 00000000 0d94f694 0d94fae4
0x0d94f6b0: 6d0f34d0 00000000 0d94f6ec 0a05899c
0x0d94f6c0: 057497d8 0d94f6fc 00000001 21347838
0x0d94f6d0: 0d94f6c8 00000000 0d94f6fc 2b347238
0x0d94f6e0: 00000000 2b3462c8 0d94f6fc 0d94f71c
0x0d94f6f0: 0a052923 00000000 0a056449 21347838

Instructions: (pc=0x7c9010f3)
0x7c9010e3: 24 00 00 00 00 90 90 90 90 90 8b 54 24 04 33 c0
0x7c9010f3: ff 4a 08 75 26 89 42 0c f0 ff 4a 04 7d 03 c2 04


Stack: [0x0d850000,0x0d950000), sp=0x0d94f680, free space=1021k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [ntdll.dll+0x10f3]
j sun.awt.windows.WComponentPeer._dispose()V+0
j sun.awt.windows.WComponentPeer.disposeImpl()V+23
j sun.awt.windows.WObjectPeer.dispose()V+42
j java.awt.Component.removeNotify()V+211
j java.awt.Container.removeNotify()V+67
j java.awt.Container.removeNotify()V+38
j java.awt.Frame.removeNotify()V+51
j java.awt.Window$1DisposeAction.run()V+105
j java.awt.event.InvocationEvent.dispatch()V+11
j java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V+26
j java.awt.EventDispatchThread.pumpOneEventForHierarchy(ILjava/awt/Component;)Z+233
j java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V+26
j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
j java.awt.EventDispatchThread.run()V+9
v ~StubRoutines::call_stub
C 0x6d6f45a9
C 0x6d749317
C 0x6d6f447a
C 0x6d6f41d7
C 0x6d70ed69
C 0x6d779fe3
C 0x6d779fb1
C [msvcrt.dll+0x2a3b0]
C [kernel32.dll+0xb50b]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.windows.WComponentPeer._dispose()V+0
j sun.awt.windows.WComponentPeer.disposeImpl()V+23
j sun.awt.windows.WObjectPeer.dispose()V+42
j java.awt.Component.removeNotify()V+211
j java.awt.Container.removeNotify()V+67
j java.awt.Container.removeNotify()V+38
j java.awt.Frame.removeNotify()V+51
j java.awt.Window$1DisposeAction.run()V+105
j java.awt.event.InvocationEvent.dispatch()V+11
j java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V+26
j java.awt.EventDispatchThread.pumpOneEventForHierarchy(ILjava/awt/Component;)Z+233
j java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V+26
j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
j java.awt.EventDispatchThread.run()V+9
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x06bce050 JavaThread "Thread-14" [_thread_blocked, id=3292]
0x06b13a18 JavaThread "TCPSession Thread #1" daemon [_thread_in_native, id=3228]
0x06cd9d80 JavaThread "AWT-EventQueue-4" [_thread_blocked, id=3660]
0x0572a900 JavaThread "ServerStatusThread" [_thread_blocked, id=3688]
0x06cd7f88 JavaThread "thread applet-com.webct.platform.tools.browserchecker.applet.BrowserCheckerApplet" [_thread_blocked, id=516]
=>0x05749718 JavaThread "AWT-EventQueue-3" [_thread_in_native, id=3820]
0x05769cc0 JavaThread "DetectPluginApplet" [_thread_blocked, id=3080]
0x05719e48 JavaThread "AWT-EventQueue-2" [_thread_blocked, id=144]
0x037a48f0 JavaThread "Messenger" [_thread_blocked, id=2708]
0x03763d78 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=1876]
0x0375c7a0 JavaThread "AWT-Shutdown" [_thread_blocked, id=2576]
0x0571c6c0 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=2224]
0x0573de50 JavaThread "AWT-Windows" daemon [_thread_in_native, id=236]
0x0573f9e0 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3060]
0x05726850 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=752]
0x0571bc40 JavaThread "CompilerThread0" daemon [_thread_blocked, id=696]
0x06ae7ff0 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=1808]
0x06ab4008 JavaThread "Finalizer" daemon [_thread_blocked, id=2456]
0x06c06848 JavaThread "Reference Handler" daemon [_thread_blocked, id=3192]
0x03705af0 JavaThread "main" [_thread_blocked, id=560]

Other Threads:
0x036e3b50 VMThread [id=2668]
0x06c0d208 WatcherThread [id=3100]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 576K, used 243K [0x20a70000, 0x20b10000, 0x211d0000)
eden space 512K, 35% used [0x20a70000, 0x20a9d5d0, 0x20af0000)
from space 64K, 97% used [0x20b00000, 0x20b0f8a0, 0x20b10000)
to space 64K, 0% used [0x20af0000, 0x20af0000, 0x20b00000)
tenured generation total 3856K, used 3518K [0x211d0000, 0x21594000, 0x26a70000)
the space 3856K, 91% used [0x211d0000, 0x2153fa58, 0x2153fc00, 0x21594000)
compacting perm gen total 8192K, used 2851K [0x26a70000, 0x27270000, 0x2aa70000)
the space 8192K, 34% used [0x26a70000, 0x26d38d38, 0x26d38e00, 0x27270000)
ro space 8192K, 63% used [0x2aa70000, 0x2af7b178, 0x2af7b200, 0x2b270000)
rw space 12288K, 46% used [0x2b270000, 0x2b809fa8, 0x2b80a000, 0x2be70000)

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\iexplore.exe
0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f4000 C:\WINDOWS\system32\kernel32.dll
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x77d40000 - 0x77dd0000 C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll
0x77760000 - 0x778cf000 C:\WINDOWS\system32\SHDOCVW.dll
0x77a80000 - 0x77b14000 C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
0x754d0000 - 0x75550000 C:\WINDOWS\system32\CRYPTUI.dll
0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll
0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x77120000 - 0x771ac000 C:\WINDOWS\system32\OLEAUT32.dll
0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll
0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\NETAPI32.dll
0x771b0000 - 0x77259000 C:\WINDOWS\system32\WININET.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x773d0000 - 0x774d2000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x7c9c0000 - 0x7d1d5000 C:\WINDOWS\system32\SHELL32.dll
0x5d090000 - 0x5d127000 C:\WINDOWS\system32\comctl32.dll
0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll
0x75f80000 - 0x7607d000 C:\WINDOWS\system32\BROWSEUI.dll
0x20000000 - 0x20012000 C:\WINDOWS\system32\browselc.dll
0x77b40000 - 0x77b62000 C:\WINDOWS\system32\appHelp.dll
0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x77260000 - 0x77300000 C:\WINDOWS\system32\urlmon.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x77a20000 - 0x77a74000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661d000 C:\WINDOWS\System32\CSCDLL.dll
0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll
0x10000000 - 0x10073000 C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
0x01460000 - 0x014b8000 C:\Program Files\eBay\eBay Toolbar2\wsasc.dll
0x75150000 - 0x75164000 C:\WINDOWS\system32\Cabinet.dll
0x014d0000 - 0x0157d000 C:\Program Files\eBay\eBay Toolbar2\siteCA.dll
0x0ffd0000 - 0x0fff8000 C:\WINDOWS\system32\rsaenh.dll
0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll
0x01590000 - 0x0159e000 C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll
0x6d600000 - 0x6d62d000 C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
0x5edd0000 - 0x5ede7000 C:\WINDOWS\system32\OLEPRO32.DLL
0x01790000 - 0x01a55000 C:\WINDOWS\system32\xpsp2res.dll
0x75e60000 - 0x75e73000 C:\WINDOWS\system32\cryptnet.dll
0x4d4f0000 - 0x4d548000 C:\WINDOWS\system32\WINHTTP.dll
0x722b0000 - 0x722b5000 C:\WINDOWS\system32\SensApi.dll
0x75e90000 - 0x75f40000 C:\WINDOWS\system32\SXS.DLL
0x020f0000 - 0x02178000 C:\WINDOWS\system32\shdoclc.dll
0x75cf0000 - 0x75d81000 C:\WINDOWS\system32\mlang.dll
0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\wsock32.dll
0x01ec0000 - 0x01ecf000 C:\WINDOWS\system32\ZoneLabs\vetredir.dll
0x71a50000 - 0x71a8f000 C:\WINDOWS\system32\mswsock.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x76ee0000 - 0x76f1c000 C:\WINDOWS\system32\RASAPI32.DLL
0x76e90000 - 0x76ea2000 C:\WINDOWS\system32\rasman.dll
0x76eb0000 - 0x76edf000 C:\WINDOWS\system32\TAPI32.dll
0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll
0x01f00000 - 0x01f15000 C:\WINDOWS\system32\ZoneLabs\isafeif.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
0x745e0000 - 0x748a6000 C:\WINDOWS\system32\msi.dll
0x77c70000 - 0x77c93000 C:\WINDOWS\system32\msv1_0.dll
0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x7dc30000 - 0x7df20000 C:\WINDOWS\System32\mshtml.dll
0x02190000 - 0x021b7000 C:\WINDOWS\System32\msls31.dll
0x76bf0000 - 0x76bfb000 C:\WINDOWS\System32\PSAPI.DLL
0x021e0000 - 0x0220a000 C:\WINDOWS\System32\msimtf.dll
0x03120000 - 0x0316b000 C:\WINDOWS\System32\MSCTF.dll
0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
0x72d20000 - 0x72d29000 C:\WINDOWS\system32\wdmaud.drv
0x72d10000 - 0x72d18000 C:\WINDOWS\system32\msacm32.drv
0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll
0x77bd0000 - 0x77bd7000 C:\WINDOWS\system32\midimap.dll
0x75c50000 - 0x75cbe000 c:\windows\system32\jscript.dll
0x66e50000 - 0x66e90000 C:\WINDOWS\System32\iepeers.dll
0x73000000 - 0x73026000 C:\WINDOWS\System32\WINSPOOL.DRV
0x74980000 - 0x74ab0000 C:\WINDOWS\System32\msxml3.dll
0x509e0000 - 0x50a0c000 C:\WINDOWS\system32\wuweb.dll
0x76bb0000 - 0x76bb5000 C:\WINDOWS\system32\sfc.dll
0x76c60000 - 0x76c8a000 C:\WINDOWS\system32\sfc_os.dll
0x75260000 - 0x75289000 C:\WINDOWS\system32\ADVPACK.dll
0x506a0000 - 0x50713000 C:\WINDOWS\system32\wuapi.dll
0x50e60000 - 0x50e67000 C:\WINDOWS\system32\wups2.dll
0x50640000 - 0x5064c000 C:\WINDOWS\system32\wups.dll
0x50b20000 - 0x50b4d000 C:\WINDOWS\system32\muweb.dll
0x6bdd0000 - 0x6be06000 C:\WINDOWS\System32\dxtrans.dll
0x76b20000 - 0x76b31000 C:\WINDOWS\System32\ATL.DLL
0x6d430000 - 0x6d43a000 C:\WINDOWS\System32\ddrawex.dll
0x73760000 - 0x737a9000 C:\WINDOWS\System32\DDRAW.dll
0x73bc0000 - 0x73bc6000 C:\WINDOWS\System32\DCIMAN32.dll
0x6be10000 - 0x6be6a000 C:\WINDOWS\System32\dxtmsft.dll
0x76200000 - 0x76271000 C:\WINDOWS\System32\mshtmled.dll
0x71b20000 - 0x71b32000 C:\WINDOWS\system32\MPR.dll
0x75f60000 - 0x75f67000 C:\WINDOWS\System32\drprov.dll
0x71c10000 - 0x71c1e000 C:\WINDOWS\System32\ntlanman.dll
0x71cd0000 - 0x71ce7000 C:\WINDOWS\System32\NETUI0.dll
0x71c90000 - 0x71cd0000 C:\WINDOWS\System32\NETUI1.dll
0x71c80000 - 0x71c87000 C:\WINDOWS\System32\NETRAP.dll
0x71bf0000 - 0x71c03000 C:\WINDOWS\System32\SAMLIB.dll
0x75f70000 - 0x75f79000 C:\WINDOWS\System32\davclnt.dll
0x75970000 - 0x75a67000 C:\WINDOWS\system32\MSGINA.dll
0x76360000 - 0x76370000 C:\WINDOWS\system32\WINSTA.dll
0x74320000 - 0x7435d000 C:\WINDOWS\system32\ODBC32.dll
0x763b0000 - 0x763f9000 C:\WINDOWS\system32\comdlg32.dll
0x03eb0000 - 0x03ec7000 C:\WINDOWS\system32\odbcint.dll
0x66880000 - 0x6688c000 C:\WINDOWS\system32\ImgUtil.dll
0x5e310000 - 0x5e31c000 C:\WINDOWS\System32\pngfilt.dll
0x052f0000 - 0x0537c000 C:\WINDOWS\system32\legitcheckcontrol.dll
0x74ef0000 - 0x74ef8000 C:\WINDOWS\System32\wbem\wbemprox.dll
0x75290000 - 0x752c7000 C:\WINDOWS\System32\wbem\wbemcomn.dll
0x74ed0000 - 0x74ede000 C:\WINDOWS\System32\wbem\wbemsvc.dll
0x75690000 - 0x75706000 C:\WINDOWS\System32\wbem\fastprox.dll
0x76080000 - 0x760e5000 C:\WINDOWS\system32\MSVCP60.dll
0x767a0000 - 0x767b3000 C:\WINDOWS\system32\NTDSAPI.dll
0x71d40000 - 0x71d5c000 C:\WINDOWS\System32\actxprxy.dll
0x6cc60000 - 0x6cc6b000 C:\WINDOWS\System32\dispex.dll
0x05a70000 - 0x05a8c000 C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll
0x767f0000 - 0x76817000 C:\WINDOWS\system32\schannel.dll
0x68100000 - 0x68124000 C:\WINDOWS\system32\dssenh.dll
0x30000000 - 0x30224000 C:\WINDOWS\system32\Macromed\Flash\Flash8a.ocx

VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\JRE15~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE15~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_06 -Djavaplugin.nodotversion=150_06 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol -Djavaplugin.vm.options=-Djava.class.path=C:\PROGRA~1\Java\JRE15~1.0_0\classes -Xbootclasspath/a:C:\PROGRA~1\Java\JRE15~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE15~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_06 -Djavaplugin.nodotversion=150_06 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol vfprintf
java_command: <unknown>
Launcher Type: generic

Environment Variables:
CLASSPATH=C:\Program Files\Java\jre1.5.0_06\lib\ext\QTJava.zip
PATH=C:\PROGRA~1\Java\JRE15~1.0_0\bin;C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Common Files\Adaptec Shared\System;C:\Program Files\QuickTime\QTSystem\;C:\Sun\AppServer\bin;.
USERNAME=John
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 6 Stepping 2, AuthenticAMD



--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 2

CPU:total 1 family 6, cmov, cx8, fxsr, mmx, sse

Memory: 4k page, physical 785956k(406952k free), swap 1920728k(1607644k free)

vm_info: Java HotSpot™ Client VM (1.5.0_06-b05) for windows-x86, built on Nov 10 2005 11:12:14 by "java_re" with MS VC++ 6.0



Suggestions? Any help would be great!
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#2
Retired Tech

Retired Tech

    Retired Staff

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  • 20,563 posts
Click start, control panel, network and internet, internet options, delete files, delete cookies, delete history, on the other tabs, click restore defaults where it is an option

Use add / remove to uninstall Java

Click start then all programmes, accessories, system tools to run disc clean up, then also from system tools, run disc defragmenter

Click start then run, type prefetch then press enter, click edit then select all, (all files will highlight), right click any file, click delete, confirm then reboot.

Download, install and run
Tune Up 2006 Trial

Run Tune Up disc clean up

Run Tune Up registry clean up

Click Optimize and Improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor



Download and install Java

http://java.com/en/download/index.jsp
  • 0

#3
wojcicki

wojcicki

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Sorry that I haven't replied yet. I've been busy with school and will attempt your advice on the weekend. Thanks again!
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#4
wojcicki

wojcicki

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Okay, I've done all of the suggestions. Not sure what exactly the problem was, but hopefully it was fixed! Thanks for the help!
  • 0

#5
wojcicki

wojcicki

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And just out of curiousity, what was the problem?
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