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pc keeps shutting down or freezing


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#1
tygr6229

tygr6229

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pc keeps shutting down or freezing keep seeing this error in my error msg
log
any help?

ACPI AMLI: ACPI BIOS is attempting to write to an illegal IO port address
(0x70), which lies in the 0x70 - 0x71 protected address range. This could
lead to system instability. Please contact your system vendor for technical
assistance.
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#2
Spike

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Hey there tygr6229, welcome to Geeks To Go Forums.

Of all the information I have found on your error, I think the best would be to update your BIOS. If you dont know how to do that let me know what BIOS you are using and the model of your motherboard. I will then get back to you and try and give you the instructions.

Cool :whistling:
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#3
tygr6229

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how do i find out what bios i am using and the model of motherboard
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#4
psychonyx

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If you don't have any documentation for your motherboard, then you can carefully open the case of your tower and get the info directly from the motherboard itself. You may want to consider wearing a grounding wrist strap and be sure to completely remove power from your unit before doing this. You can then go to the website of the manufacturer with this info. and get whatever pertinent info you need from there as far as bois upgrades or whatever.
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#5
Retired Tech

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Download and install Everest Home Edition

Run the programme, click + next to computer then summary

Look on right for motherboard / BIOS version

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#6
tygr6229

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Motherboard:
CPU Type Intel Celeron, 667 MHz (10 x 67)
Motherboard Name Compaq Compaq PC
Motherboard Chipset Intel Whitney i810E
System Memory 192 MB (SDRAM)
BIOS Type Compaq (07/14/00)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

got it, now what? :whistling:
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#7
emery

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HERE is a list of bios updates for compaq pc's running xp.

I am not sure which one you should use, sorry. Be a little patient and another geek will be able to help you out further.
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#8
Retired Tech

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Compaq list their downloads by PC make and model, so could you post that please
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#9
tygr6229

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i have a compaq presario thats all i know how do i find out the model?
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#10
gerryf

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usually plastered across the front or on a metal plate on the back
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#11
tygr6229

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model 5bw131

I edited out the serial number

Edited by Keith, 23 May 2006 - 06:32 AM.

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#12
Retired Tech

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This is for the BIOS update instructions

http://h10025.www1.h...cname=c00007682

You should find that here

http://h10025.www1.h...ct=93667&os=228

Please follow their directions to the letter and post back if you have any doubt or further questions
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#13
gerryf

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http://h10025.www1.h...y&product=93667

Get this

Presario System ROM 686C3 Update for Specific Models
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#14
tygr6229

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thank u for the help i will try this in a little while
alsow i keep seeing ie5 in these files and i have ie6 mean anything?

C:\Documents and Settings\home\Local Settings\Temporary Internet Files\Content.IE5\desktop.ini 67 bytes
C:\Documents and Settings\home\Local Settings\Temporary Internet Files\Content.IE5\WT2NGT6R\desktop.ini 67 bytes
C:\Documents and Settings\home\Local Settings\Temporary Internet Files\Content.IE5\0HMRGXYZ\desktop.ini 67 bytes
C:\Documents and Settings\home\Local Settings\Temporary Internet Files\Content.IE5\0HUZW9MJ\desktop.ini 67 bytes
C:\Documents and Settings\home\Local Settings\Temporary Internet Files\Content.IE5\SDUFOHQF\desktop.ini 67 bytes
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#15
gerryf

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no, it does not mean anything...don't worry about it
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