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pc keeps shutting down or freezing


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#16
tygr6229

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did the bios update hope it fixes problem. thanx again for all the help :whistling:
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#17
tygr6229

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pc just froze when i was checking my email went to error log and this is what is there

AMLI: ACPI BIOS is attempting to read from an illegal IO port address (0x75), which lies in the 0x74 - 0x76 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.
this time the port address is 0x75 0x74

i just don't know what the probel is?
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#18
gerryf

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start > run
devmgmt.msc
<enter>

click the + next to COMPUTER

what do you see beneath it?

Has this problem always occured or is this new?
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#19
tygr6229

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advanced configuration and power interface (acpi) pc
no this problem just started in the past 2 months. I even reformated my drive and reinstalled win xp home to see if this would fix it but no such luck:( i'm about to chuck it out the window!!! :whistling:
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#20
gerryf

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that is correct

can you drop into bios (system setup) and check the acpi settings there?

There may be two or three options

That error would make sense if your motherboard was not acpi compliant, but since it worked until just now.....

What happened two months ago? Does your system keep time? I wonder if your CMOS battery died and your bios settings are reverting to an incompatible setting
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#21
tygr6229

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do not see acpi settings in the bios could it be under a diff name?
yes pc keeps time
pc was not in use for aprox 6 months while looking for an apt moved from one state to another
when we moved in and started using the pc these problems started have not had a problem like this before

Edited by tygr6229, 23 May 2006 - 10:39 AM.

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#22
tygr6229

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how do i find out if my motherboard is acpi compliant?
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#23
gerryf

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you don't, really.

Most motherboards say they are, but sometimes do not follow the spec correctly. A bios flash will generally improve things.

The lack of use for some time leads me back to the PSU again, OR, a shoddy power situation in your residence. This will sound odd, but any chance this PC is on the same circuit as something that intermittently draws a lot of power?

I had this one office where we had a copier and refrigerator on the same circuit as a Mac used for desktop publishing. Both refrig and copier would draw power at odd intervals and that would lead to sporadic lock ups.

I put a UPS on the pc and the problems went away immediately
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#24
tygr6229

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no it is the only thing on this outlet i have everesthome editionI am sending you a system summary help in any way?


Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 1
DirectX 4.08.01.0810 (DirectX 8.1)
Computer Name
User Name home

Motherboard:
CPU Type Intel Celeron, 667 MHz (10 x 67)
Motherboard Name Compaq Compaq PC
Motherboard Chipset Intel Whitney i810E
System Memory 192 MB (SDRAM)
BIOS Type Compaq (04/18/01)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter Intel® 82810E Graphics Controller (4 MB)
Video Adapter S3 ViRGE DX/GX (4 MB)
3D Accelerator Intel i752
3D Accelerator S3 ViRGE/DX/GX

Multimedia:
Audio Adapter ESS Technology Allegro-1.COMM AudioDrive

Storage:
IDE Controller Intel® 82801AA Bus Master IDE Controller
Floppy Drive Floppy disk drive
Disk Drive QUANTUM FIREBALLlct15 20 (19 GB, 4500 RPM, Ultra-ATA/66)
Optical Drive COMPAQ DVD-ROM SD-612B (12x/40x DVD-ROM)
Optical Drive LG CD-RW CED-8083B (4x/4x/32x CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (FAT32) 11144 MB (8362 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (24.59.239.143)
Modem PCTEL Platinum V.90 Modem

Peripherals:
USB1 Controller Intel 82801AA I/O Controller Hub - USB Controller [B-1]
USB Device Generic USB Hub
USB Device IBM PC Camera


edited non useful stuff

Edited by gerryf, 23 May 2006 - 11:20 AM.

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#25
gerryf

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it may be the only thing on the OUTLET, but it is not necessarily the only thing on the CIRCUIT.

The everest report will likely not help in this matter, but go ahead and I will look
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#26
tygr6229

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sent it in last repy edited
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#27
gerryf

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it may be the only thing on the OUTLET, but it is not necessarily the only thing on the CIRCUIT.

The everest report will likely not help in this matter, but go ahead and I will look





^

|

|
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#28
tygr6229

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only thing on that circuit is pc and tv
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#29
tygr6229

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i was told to open it up and unplug all the cables and plug
them back in, remove all the add-in cards and reinsert them, remove the
memory modules and reseat them. als i might want to remove the CPU and
reseat/reinstall it, but i will need heatsink compound or patch to
reinstall the CPU heatsink. After that, remove the hard drive partition,
repartition, reformat the hard drive (NTFS) and then install Windows. do i realy have to do this & do you think it would help?
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#30
gerryf

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most, I think, is not going to help. Reinstalling windows might help, assuming that there is some small corruption in the Hardware abstraction layer that is resulting in the ACPI (Advanced Configuration and Power Interface) BIOS error, but I really the only solution to this should be the bios update

You might consider getting into an online chat with compaq and seeing if they have a beta bios for this issue (won't be posted with the rest)
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