Is there anything I can try so I don't lose all my files? Any idea what could cause this? Thanks for any help....

Windows XP won't load
Started by
dseltz
, May 21 2006 12:01 PM
#1
Posted 21 May 2006 - 12:01 PM

Is there anything I can try so I don't lose all my files? Any idea what could cause this? Thanks for any help....
#2
Posted 21 May 2006 - 10:57 PM

This is different from just selecting safe mode
Start the System Restore tool at a command prompt
1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.
2. Log on to your computer with an administrator account or with an account that has administrator credentials.
3. Type the following command at a command prompt, and then press ENTER:
%systemroot%\system32\restore\rstrui.exe
4. Follow the instructions that appear on the screen to restore your computer to an earlier state.
Look for the most recent system checkpoint created before the errors to restore from
For additional information about the Safe mode with a command prompt, click the following article number to view the article in the Microsoft Knowledge Base:
http://support.micro....com/kb/315222/
A description of the Safe mode boot options in Windows XP
If no go
You can use this guide to repair XP
Possibly, you will need to press the start button and keep tapping the delete key until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter
You will need the XP product key to complete this
If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install
XP Repair Install
Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system
After running XP Repair you will need to install all Windows Updates
Microsoft Update
Start the System Restore tool at a command prompt
1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.
2. Log on to your computer with an administrator account or with an account that has administrator credentials.
3. Type the following command at a command prompt, and then press ENTER:
%systemroot%\system32\restore\rstrui.exe
4. Follow the instructions that appear on the screen to restore your computer to an earlier state.
Look for the most recent system checkpoint created before the errors to restore from
For additional information about the Safe mode with a command prompt, click the following article number to view the article in the Microsoft Knowledge Base:
http://support.micro....com/kb/315222/
A description of the Safe mode boot options in Windows XP
If no go
You can use this guide to repair XP
Possibly, you will need to press the start button and keep tapping the delete key until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter
You will need the XP product key to complete this
If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install
XP Repair Install
Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system
After running XP Repair you will need to install all Windows Updates
Microsoft Update
#3
Posted 22 May 2006 - 02:51 AM

That’s what I like about this site, valuable information for free, thanks guys, I mean Geeks.
#4
Posted 22 May 2006 - 07:13 AM

Thanks for the suggestions. I have tried to start with the command prompt, but it goes back to the black screen before I can type anything in. When I try to do a repair of windows XP operating system, I do not have an option to repair, and it doesn't look like there is a version of XP installed. I have followed the instructions on the tutorial on this site (very complete and easy to understand!), but once I get past the licensing agreement, I can't see the option to repair. The only thing listed is
"C:Partition1[Unknown]38170MB". Is there a possibility that this is a hardware problem vs. a software problem? What can I check to figure it out?
the only other thing that has been wrong is that I have been experiencing audio problems with the system. Should I try to remove the soundcard and see if that does anything?
"C:Partition1[Unknown]38170MB". Is there a possibility that this is a hardware problem vs. a software problem? What can I check to figure it out?
the only other thing that has been wrong is that I have been experiencing audio problems with the system. Should I try to remove the soundcard and see if that does anything?
#5
Posted 22 May 2006 - 07:19 AM

Does it give you free space after the 38170 figure
#6
Posted 22 May 2006 - 07:41 AM

Yes, my choices are to set up windowsXP on the selected item, create a partition in the unpartitioned space, or delete the selected partition. Then this is listed "
38171 MB Disk 0 at Id 0 on bus 0 on atapi [MBR]
C: Partition1 [Unknown] 38170MB (38170MB Free)
38171 MB Disk 0 at Id 0 on bus 0 on atapi [MBR]
C: Partition1 [Unknown] 38170MB (38170MB Free)
#7
Posted 22 May 2006 - 08:09 AM

Can you try Recovery Console and run the bootcfg, fixboot, and fixmbr to see if it will boot to or at least detect the Windows installation.
#8
Posted 22 May 2006 - 08:21 AM

I really wish the Recovery Console was installed by default.
http://support.micro...kb;en-us;307654
Johanna
http://support.micro...kb;en-us;307654
Johanna
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