I am having technical difficulties installing my brand-new HP DVD Writer model number 840e on my labtop. Some background info.
- My labtop has no CD/DVD internal drive. It has been completely removed from my computer.
- The computer recognizes that there is a new hardware device, but it does not recognize the model type nor the "D" drive.
Note: I have an installation CD, but how can I install it if my CD/DVD drive is not being recognized by the computer?
Edited by Sprinkles, 21 May 2006 - 02:10 PM.