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VoIP voice terminal incompatibility with P2P softwares

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I've just switched to CIA VoIP telephone service with 6mbit high speed internet. The incompatibility of the voice terminal with P2P softwares is a known issue and I've tried to call their technical support if anything can be done with it. Any P2P related software either doesn't connect at all or is very slow and disconnects very often. There seems to be no solution to this right now, I wonder if any configurations or maybe a third party software would fix this. It would be best to completely solve the problem, but if it can't be done, is there anything that can improve the performance?
Thank you very much.
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