I had to reinstall Office 2002 SP3 and am now having problems. The reinstall was over the existing installation.
When I open applications I see various boxes for example ‘Preparing to install’, ‘Installing Microsoft Excel Feature’ after a few seconds the application loads. A Windows explored type window sometimes opens headed ‘System 32’ listing loads of folders and files.
If I try to open Access I get a box ‘Please wait while Windows configures MS Office with Front Page’ and the application does not open.
If help is clicked in Excel either nothing happens or I get a warning box ‘Error starting Excel help’ If Word help is clicked nothing happens
PowerPoint and FrontPage both seem to open normally but help does not work
In the drawing toolbar the ‘No shadow’ and ‘No 3D’ options are greyed out and therefore unselectable in all applications
Is the answer to uninstall in Add/Remove progs in Control Panel and reinstall from the CD
I hope this gives enough info for a few ideas to be forthcoming