[hawkeye4life]

Emery, MyTwo Cents, and Major Payne, thanks for all your help thus far with my audio problem. I think I have figured out the true cause of the problem, just not how to fix it.

Everytime I view a web video using Macromedia Flash Player, I have video, but no audio. Everytime I view a web video that uses WMP, I have both video and audio. So the problem is with Macomedia Flash Player. I currently have Flash Player 8 (the latest version), so I've been searching around trying to find an older version that maybe is more compatible with my computer but have been unsuccessful so far. Any ideas?

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Uninstall macromedia and reboot. Open an online video that requires macromedia player and download macromedia again. This would be the (too) easy way of solving the problem. Not sure if it will work, though.

Edited by emery, 23 May 2006 - 11:13 AM.

[emery]

Uninstall macromedia and reboot. Open an online video that requires macromedia player and download macromedia again. This would be the (too) easy way of solving the problem. Not sure if it will work, though.

Edited by emery, 23 May 2006 - 11:13 AM.

[gerryf]

Please do not start another topic

http://www.adobe.com...cfm?id=tn_14157

download the flash uninstaller and reinstall flash

[hawkeye4life]

Neither of those suggestions were successful. I uninstalled, rebooted, installed flash player again, still no sound. I uninstalled, went to a site where I would need flash player, installed flash player after the site prompted me. Still no sound.

Is there something in my internet options that I might have turned on/off that may be causing this?

[gerryf]

start > control panel > sounds and audio devices, go to the AUDIO tab.

What shows in default device? In the drop down box, are there other devices?

[hawkeye4life]

The Default Device in both "Sound Playback" and "Sound Recording" is the following: Modem #0 Line Playback. There is nothing else in the dropdown box to change to.

For "MIDI music playback" the default device is "No MIDI playback device." This one is not available to be changed (i.e. the whole section is light gray and you can't click anywhere to change anything)

[gerryf]

well, well, here is the problem. This is where Flash is picking up your audio device and since it is the wrong one, it is not playing anything.

download Everest Home

http://www.geekstogo...tion=show&id=13

unzip it, install it, and then save a report and ATTACH it to your next post

I am turning in, so I will check back tomorrow, but we'll get this solved now.

[hawkeye4life]

GerryF, I have downloaded, unzipped, and installed Everest. Clicked on "Report" and had it do a report on "Hardware-related pages." The other report options were "All pages", "System Summary only", "Benchmark pages" or "Custom Selection." Hardware-related pages was already selected, so I did that one. The report it gave is very lengthy, do you want me to paste the entire thing or just a certain portion?

[gerryf]

ATTACH the report by going to ADD REPLY, clicking BROWSE beneath the message window, then attach

[hawkeye4life]

OK, the report is attached

Attached Files

•  Report.htm   206.19KB   20 downloads

[gerryf]

ok, now, here's the rub--you have a creative soundblaster live, but the report is unclear if it is the basic/value or regular one

http://dmzweb3.europ....com,case=11120

Go to the above website and follow the instructions for identifying your card, download the appropriate drivers, and you should be good after a reboot

[gerryf]

ok, now, here's the rub--you have a creative soundblaster live, but the report is unclear if it is the basic/value or regular one

http://dmzweb3.europ....com,case=11120

Go to the above website and follow the instructions for identifying your card, download the appropriate drivers, and you should be good after a reboot

[hawkeye4life]

I'm running late for work, I'll try it when I get home this afternoon. Thank you

[hawkeye4life]

GerryF, when I click on the link you posted for me, a new window opens and I am taken to this address:

http://dmzweb3.europ....com,case=11120

All it says is "KNOWLEDGE BASE" in big blue letters at the top of the page. The rest of the page is blank. I took it upon myself to simply go to http://dmzweb3.europe.creative.com and got to Creative's website. Just not sure where I need to go from there to identify my card and download the appropriate drivers as you said I needed to do.