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#1
lruizm

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Hey, I had posted this topic on the malware forum, they tried to help me but finally they told me that I had to post my problem here so... guess I'll do it.
All of my desktop icons have a shadow of the color of the background since I tried to download a crack, so I thought that this was part of the malware that my computer had, but now I cleaned my computer following every step that were given to me in the malware forum, but the shadows are still appearing. I already tried to change the desktop properties and all that but they just don't disappear so if you could help me it would be perfect... thanks a lot
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#2
Retired Tech

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Have you re-installed the video card software
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#3
lruizm

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mmm no... how do i do that? i just look for the video card software and re-install it?
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#4
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Download and install Everest Home Edition

Run the programme, click + next to computer then summary

Look on right for display / video adapter

Look at the manufacturer’s site for the suitable drivers for your Operating System


If you are unable to find them, please post the make and model here before you download anything

Please set a system restore point before you install anything
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#5
lruizm

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mmm [bleep] my computer is in spanish and i cant find exactly what would be display/video adapter... but there's something that would be "monitor/graphic card" that's the only thing that has a relation with display/video adapter so i guess it is there where i have to look for, but then the hyperlink of the webpage where to download the driver tells me that i should check for everything like the BIOS update and other things before downloading, but I dont know if i should ignore it or actually check everything so can you tell me how to do all those things... or well, maybe im just looking in the wrong place...¿?
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#6
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What make and model is the PC?
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#7
lruizm

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hp pavilion t115m
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#8
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It should be at the top

http://h10025.www1.h...t=315842&os=228

It says update though, try it, if it doesn't help we can get the drivers elsewhere
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#9
lruizm

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ok done it... shadows are still there ...
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#10
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Do you have an XP CD
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#11
lruizm

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windows xp cd? yes
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#12
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Right click the desktop, click properties, click settings to check the resolution and the quality is set at 32 bit

If you still have the shadows

Run through this until it is resolved

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

This will take an hour or so before it gets to the desktop.

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor



If no change

You can use this guide to repair XP

Possibly, you will need to press the start button and keep tapping the delete key until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need the XP product key to complete this

If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install


XP Repair Install

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

After running XP Repair you will need to install all Windows Updates

Microsoft Update
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#13
lruizm

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hey i was looking for my windows XP CD but the only one i've got is the compaq operating system CD Microsoft Windows XP Home SP1, but this computer is HP so i cant use that cd, can i?
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#14
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HP have a bit to do with Compaq, if that is the one which came with the PC, use it to run sfc /scannow, it will say if it isn't the correct one
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#15
lruizm

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the cd came with another computer...
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