[sethimayne]

Hi everyone,

I'm using a Toshiba M40 laptop which has recently (within the last week) had a clean install of windows XP home. Everything was running smoothly, but all at once I've been having all kinds of crashes and errors popping up in a variety of different programs. This makes me think that it's some kind of hardware issue, but I really don't know how to pinpoint the problem. Here are a few of the errors I've gotten so far:

firefox - random crashing when trying to open; crashing while it's running citing "js3250.dll" as the offender; crashing citing a "C++ runtime error: R6025 -pure virtual function call".

windows media player - randomly crashing while viewing a video resulting in the blue screen of death (which asked me to "check disk space" and "check for bios updates")

games - several fairly graphic intense video games randomly crashing, all of which ran fine during the last week.

nvidia graphic driver update - this is one that really stumps me...I thought I would try to reinstall graphics drivers but when I try to run the .exe off toshiba's website I get a "file damaged...possible transfer error" when I am positive the file is not damaged in any way


I haven't mucked with the hardware or installed anything new since everything was running fine... does anyone know how I should start trying to fix this? Another clean install? It's still under warrently so i'd like to take it in if it's hardware related...

Anyway, thanks for taking the time to read. Any help would be much appreciated!

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Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

This will take an hour or so before it gets to the desktop.

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

[Retired Tech]

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

This will take an hour or so before it gets to the desktop.

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor