[vettegofast]

Hello all. I am using Outlook 2003 for my mail client, POP3. When I get a new message, the WAV file does not play. It is set to play notify.wav in the control panel under options. My sound is enabled and my speakers are turned up. All other sounds work.

The only thing I hear is a "BEEP" in the tower from the mobo speaker. Any help is appreciated.

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It will likely only play anything which goes to the inbox

[attachment=8618:attachment]

[Retired Tech]

It will likely only play anything which goes to the inbox

[attachment=8618:attachment]

[vettegofast]

Just checked the settings and they are correct. The beep sounds when the message hits the inbox. Thanks.

[Retired Tech]

Click start, control panel, sounds, speech, audio, change the sound scheme, locate the new mail notification, click it to highlight then press the play button, is the sound correct there

[attachment=8619:attachment]

[vettegofast]

Yeah it sure is. Wierd.

[Retired Tech]

Close all the Office programmes then open Word, click help, click detect and repair, tick restore shortcuts

Have you got all the updates from Microsoft Update

http://update.micros...t.aspx?ln=en-us

[vettegofast]

Windows Updates are current (XP). I will try to repair and let you know. Thanks.

[vettegofast]

Ah, repair didnt fix it either. Dang.

[Retired Tech]

This is to replace the XP system files

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

Windows File Protection will show an on screen blue progress bar which will simply disappear when the scan is complete, reboot when it does

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD