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Need lots of help - Office 2003


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#16
Retired Tech

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Run disc clean up, disc defragmenter, set a restore point

Move the Office folder from programme files to My Documents

Click start then run, type prefetch then press enter, click edit, select all, right click any file, click delete, confirm, reboot, try to install Office

If no change, move the Office folder back to Programme Files
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#17
Jim Bell

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Sorry but it didnt work. Still recieved the same error.
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#18
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Repair XP, install Office, update XP

You can use this guide to repair XP

Possibly, you will need to press the start button and keep tapping the delete key until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need the XP product key to complete this

If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install


XP Repair Install

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

After running XP Repair you will need to install all Windows Updates

Microsoft Update
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#19
Jim Bell

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Although very thankful for your help, I thought this method as being a bit drastic. Looking through various forums I found a solution by a
Microsoft Test Engineer - AND IT WORKED!!!

This is the steps by which this solution was implemented:
1. Download and install the Windows Installer Cleanup Utility.


> http://www.google.co...1BD/msicuu2.exe


> 2. After you install the Windows Installer CleanUp Utility, click Start
> menu-> All Programs-> Windows Install Clean Up.


> 3. Highlight Microsoft Office 2003 entry in the list and then click Remove.
> Quit the Utility.


> Note: If you have got any other old or redundant office entries or other
> Office stand alone products such as Visio in the list, please remove them
> together.


> 4. Close all applications.


> 5. Click Start menu-> Run, type "regedit" (without the quotation marks) in
> the Open box and press Enter.


> 6. Expand the registry tree on the left pane and locate the following two
> registry keys:


> HKEY_CURRENT_USER\Software\Microsoft\Office


> HKEY_LOCAL_MACHINE\Software\Microsoft\Office


> 7. Right-click on this key and click Delete to delete those keys.


> 8. Delete the following folders:


> C:\Program Files\Microsoft Office.


> C:\Program Files\OfficeUpdate11


> 9. Click Start menu-> Run, type "%Temp%" (without the quotation marks) in
> the Open box and press Enter.


> 10. Empty the %Temp% folder.


> Note: If some files can't be deleted, please skip them, which don't
> influence the result of the troubleshooting.


> 11. Empty the Recycle Bin.


> 12. Restart your computer and install Office 2003.
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#20
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Thank You for the update
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