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Application uninstall error


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#1
helpneededplease

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Hello

I am having some trouble uninstalling a few apps and games. When I go to control panel > Add/remove programs and try to uninstall a game or app, it says "Cannot open install.log file".

What is the problem? I have scanned for malware, viruses etc and found nothing. I tried to remove it with the game CD but still no luck. I even reinstalled the apps, but no luck.

Please help me. they take up so much space and i need to get rid of them quick!!!

thanks in advance!!! :whistling: :blink:
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#2
emery

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try to delete the programs/games from C:>program files>.
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#3
dsenette

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try to delete the programs/games from C:>program files>.

don't do that....you may end up leaving remnants of the software in your registry...

can you try uninstalling the apps in safe mode?
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#4
helpneededplease

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I tried removing them in Safe Mode just now, still no luck. I get the same error message.
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#5
The Skeptic

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Download and run Killbox (you can find a link in my signature). Brouse for the item that you want to remove, mark it and click OK. It should show up in the window "Full path .... ". Click on "delete on reboot". Click the red X. Follow the instructions. repeat the process for every item. I hope this will work.

Download install and run CCleaner (in my signature). Run the cleaner few times, if necessary, to remove all unnecessary files. Run "issues" few times until no issues found. Defragment your disk.
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#6
helpneededplease

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It worked! it's gone. thank you very much!
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#7
The Skeptic

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Thanks for letting us know.
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