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Links dont seem to work


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#1
arfur

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Hi
I wonder if anyone can help with this problem

When I recieve emails or use a programme such as Paltalk, and I get a link for me to open or want to send a file in Paltalk, whenever I double click on the link or try to send a file on Paltalk nothing happens and the link does not open nor can I send a file

I am running Zone Alarm Pro
AVG Pro
Spycatcher

Any ideas and advice will be greatly appreciated

Bob
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#2
Retired Tech

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Try here

http://support.micro...kb/823301/en-us
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#3
BW43

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Try here

http://support.micro...kb/823301/en-us



I have followed the instructions in KB 823301 and still have the same problem. Every one of the run commands succeeded. I have also made sure IE6 is my default browser. I am at wit's end with this problem. I have to copy and paste the shortcuts in order for a browser page to open. Anyone have any more ideas? Thanks.

IE6
OE6
WinXP Home
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#4
Major Payne

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Excuse butt in. :whistling: Do you have Window's firewall off if using ZA, too? I had this problem with Zone Alarm once because of settings. I never used the Pro version, but you just might check and see if it there is one where you can change permissions for hyperlinks. Just a thought.

Ron
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#5
BW43

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Excuse butt in. :whistling: Do you have Window's firewall off if using ZA, too? I had this problem with Zone Alarm once because of settings. I never used the Pro version, but you just might check and see if it there is one where you can change permissions for hyperlinks. Just a thought.

Ron


Thanks for the butt in! LOL
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#6
BW43

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Sorry, hit enter too quick. I have all firewalls (WinXP and Computer Associates EZ Firewall) OFF! Still have the problem. Still searching for that help!
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#7
Major Payne

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Usually what Keith advises to do, hits the problem right on the mark. Try turning off the pop-up and ad blocks, if on, in ZA and turn the pop-up blocker in IE off (On the Tools menu, point to Pop-up Blocker. Unclick Turn on Pop-up Blocker). If it is another app like PalTalk, it may be using the security setting as set by IE. I really don't know at this point. I had problems with a .Net setting in Registry one time and had to edit it. Hopefully Keith will come up with another good check if these don't work. :whistling:

Ron
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#8
BW43

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Thanks again. You are telling me all the obvious stuff, but I do appreciate your willingness to help. I have turned off all pop-up blockers and still have the problem. Incidentally, after I run these regsvr32 msjava.dll, Regsvr32 Shell32.dll, Regsvr32 Browseui.dll, Regsvr32 Mshtml.dll, Regsvr32 Oleaut32.dll, and regsvr32 urlmon.dll, the problem does resolve, but only for a very brief time. I have also seen and used the registry edits which are supposed to fix this problem that have been posted in other forums. Nothing is working except for the very short term. HELP!!!
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