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video problems


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#1
shadow*CSF*

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ok after installing new video card (RADEON 9550 256megs) i start pc no problems browse net and such the second i start playing some online games ie bf2 or black hawk down the pc will procede to shut itself down showing me that hard drive is still on but monitor and others have switched off can some one please help
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#2
Retired Tech

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Did you install the video adapter drivers from ATI or use the software CD
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#3
shadow*CSF*

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i installed the video drivers from ATI
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#4
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Do you have .net framework installed, with service pack and hotfix?

http://update.micros...t.aspx?ln=en-us
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#5
shadow*CSF*

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yes i have the .netframework installed and the service pack with hotfix
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#6
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On the ATI site, windows XP, Radeon downloads, there is a cat uninstaller, download and save that, are you using Radeon 6.5, if not, download and save those

Click start then run, type prefetch then press enter, click edit, select all, right click any file, click delete, confirm, run cat uninstaller, after the reboot, install the 6.5 drivers

If you already have the 6.5 drivers, run everything but install from the software CD you got with the card
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#7
shadow*CSF*

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ok done that but its still as though its going into sleep mode on the monitor hard drive and everything is still running well powered up that is
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#8
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Beyond this you would look at hardware, possibly the RAM Memory

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

This will take an hour or so before it gets to the desktop.

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

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