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My comp keeps crashing


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#1
kol

kol

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It just started doing this like 3 months ago
I dont know much about comps but i think maybe its a part that wore out
I've had my comp for about 3 years. I really want to fix this so i can get back to gaming.
So Please Help =)
my specs are
CPU: Pentium 4 – 2.53 Ghz cpu
Memory: 512 MB DDR PC2100
Hard Drive: 120GB hard drive
Motherboard: L4S5MG+- SIS651 chipset 400/533MHz FSB
Power Supply: 330W
Nvidia GeForce4 MX440 64MB DDR video card
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#2
ZEUS_GB

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Hello kol,

Does the computer blue screen?
Did you install any new hardware or software?
Are there any errors in the system/application logs?

To view log files click start > control panel > administrative tools > event viewer. Look under system log and application log for items with red crosses.
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#3
kol

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Hello, Zeus
Thanks for helping =)

The computer doesnt blue screen
It completely freezes, the only option left is to manually restart
I have not currently installed anything new
There are sevral errors in the logs

These are two repeated errors i found in the system log
1
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 5/29/2006
Time: 8:17:20 AM
User: N/A
Computer: INTEL
Description:
The CxXBar, WDM Crossbar service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

2

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 5/29/2006
Time: 8:17:20 AM
User: N/A
Computer: INTEL
Description:
The CxTuner, WDM TvTuner service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

The application log has this warning and error on it


Event Type: Error
Event Source: EventSystem
Event Category: (50)
Event ID: 4609
Date: 5/14/2006
Time: 2:20:18 AM
User: N/A
Computer: SEGA
Description:
The COM+ Event System detected a bad return code during its internal processing. HRESULT was C0000005 from line 44 of d:\qxp_slp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.



Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 5/28/2006
Time: 7:36:21 PM
User: NT AUTHORITY\SYSTEM
Computer: INTEL
Description:
Windows saved user INTEL\Owner registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
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#4
ZEUS_GB

ZEUS_GB

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The system errors seem to be to do with your sound card drivers.
Try updating your sound card drivers and your motherboard chipset drivers from the Elite Group website.

Remember to uninstall the existing drivers before installing the new ones.
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#5
kol

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Hi

Could you please explain how to do that
i dont know how =(

Thanks
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#6
ZEUS_GB

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I've just had a look on the Elite Group site and I think we'll skip downloading drivers from them as they are out of date. We'll go to the SIS website instead.

Go here > http://www.sis.com/s...port_prodid.htm and run the product id utility. It will help identify what motherboard chipset you have and what integrated sound card you have.
Paste the information in your next post.
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#7
kol

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Hi

Here is what the site said
Please tell me if i should download

Results:

North Bridge Chipset: 651
South Bridge Chipset: 962/962L
Graphics Processing Unit: NVidia

Graphics NVidia N/A. Provided by board maker.
AGP SiS Acceleration Graphic Port download
IDE SiS IDE Controller download
USB USB 1.1 N/A. Provided by OS.
Audio SiS 7012 Audio Controller download
LAN SiS 900 Fast Ethernet Controller download
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#8
ZEUS_GB

ZEUS_GB

    There's no school like old school!

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To update your sound card drivers, go to here > click Windows XP in the left pane > click audo driver in the middle pane > click SIS 7012 in the right pane > click ok and then follow the rest of the instructions.
Once you've download the drivers, go into add/remove programs, remove your existing sound drivers, restart the PC and then install the new ones.

The motherboard chipset drivers are basically the same but choose IDE driver instead of audio driver.
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#9
kol

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Hello
Sigh, when i installed that drive and del the old one my audio stopped working. I system restored and now my sound is working but i think i'm freezing more often, like today i froze when i was ripping a CD on to my comp. -_-
Do you Know what could be the problem ?

Edited by kol, 13 June 2006 - 03:54 AM.

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