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Internet not working properly


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#1
Achilarre

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Sometimes when I type in a web address I get an error message that says "internet cannot open search page" ....then if i open a new browser window it works....but then i will happen again

not sure what is wrong, what should i do?

thanks
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#2
emery

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please be more specific about your problem. what browser are you using? does it happen with all websites or only certain websites?

thanks.
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#3
Achilarre

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i am using microsoft internet explorer...it seems totally random not any specific websites

its like i lose my internet connection every couple of minutes
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#4
emery

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Do you have a wireless connection to the internet?
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#5
Achilarre

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no its a cable modem
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#6
Achilarre

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I recently did a clean reinstall of windows....i have a cable modem but do not have the original cable modem software (roadrunner)...could that have something to do with it?
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#7
Major Payne

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Pick the driver you need here:

Roadrunner Drivers

Post if this doesn't help. At least it will eliminate the driver. :whistling:

Ron
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#8
Achilarre

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I uzipped the files to my desktop, but I do not know which file is the driver..can you help?
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#9
Achilarre

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The problem is weird..internet works fine, then all of a sudden i get "internet cannot open search page"

I am not sure if I need a better driver. I did install a network driver right after i did the reinstall of windows
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#10
Major Payne

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I uzipped the files to my desktop, but I do not know which file is the driver..can you help?

As for original post, see if reading this will help you:
Internet Explorer Cannot Open the Search Page

Also this one:
Page Cannot Be Displayed

As for your modem driver, I just wanted you to see if you could find yours and download the driver so you would have it. It is always better to use the manufacturer's driver than the one provided by Window's. I would think you could call your cable company and request another install cd for your modem. Have you tried?

Which specific modem do you have? There were 12 listed.

I understand your Internet connection is directly through the modem. Right? Is there a install.exe file in the list of unzipped files? I'll try to get back on about install instructions after your next post.

Ron
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#11
Achilarre

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I called the cable company and they said the modem works without software.

It is a cable modem that I am directly connected to.
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#12
Major Payne

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Wonder who you talked to at your cable company? I thought you were going to install the latest driver for modem since you did a clean install. If you would post the make/model, I may be able to pinpoint the driver although you said you have already unzipped the correct files. You will probably have to install other drivers and should chech Device Manager to see if it lists any problems in yellow.

Anyone else welcome to jump in with ideas if you wish.

Ron
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