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tv card does not work on other programs

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I have a problem with my tv tuner card which has composite, s-video and tv tuner. It is on a new pc with media centre edition of windows xp. The TV tuner works on the media centre program.
But in windows movie maker when I click on capture video from device it goes into the wizard for capturing video. after I choose device then click next I choose the folder to be saved in then I click next then I choose file format and when I click next a box displays saying "windows movie maker the device is not reponding close any other aplications that is using the device and try again."
In the nerovision program it does a similar thing.
I looked on the microsoft website trouble shooter.


And said to do this

To disable the Media Center Receiver service
1.Click Start, and then click Run.
2.In the Open box, type services.msc to open the Services console.
3.Click the Media Center Receiver Service.
4.On the Action menu, click Properties.
5.On the General tab, click Startup type, choose Disabled, and then click OK.
6.restart Microsoft Windows.

I followed these steps But It did not work.
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