Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Security Component Upgrade


  • Please log in to reply

#16
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Can you log in to the service from any computer without having to install piles of software?
  • 0

Advertisements


#17
KimW

KimW

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
Well, you need to load around 58mb of software, which isn't a huge deal, but the bigger problem is the licencing issue. You have to register as a specific user (keyed on the Sky Digibox subscriber card) before you can download the software, and then you can only run the application from a single PC.
  • 0

#18
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
If you have the option to re-install it on this PC, you could remove it, run this, re-install it. You could also run this first with it still installed to see if it helps

I take it you have a record of the details required to install and log in

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

  • 0

#19
KimW

KimW

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
Keith, thanks a lot for all the additional info in your latest post. In parallel I had also stumbled across a Media Player help group and found a similar post where someone had had problems with licences. The response to that gave a link to a Microsoft site which had a DRMReset.exe file. I ran this and appear to be into Sky now. I'll keep your details though as I don't trust too much of what I'm seeing at present and know this could backfire on me at any time.

Many thanks for all your help

Kim
  • 0

#20
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Thank You for letting me know

I would download and save the reset file

Have you got a link for the page / download
  • 0

#21
KimW

KimW

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
Thanks for the advice Keith, I've downloaded and saved that reset file now. And in case it's of any use to you in the future, here's the link I found.

http://www.napster.c...t/DRM_reset.exe

Thanks and regards

Kim
  • 0

#22
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Thank You for the link
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP