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#1
pricetax

pricetax

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I am having trouble with my HP printer. I cannot access the toolbox and in the trouble shooting it says I should have javaw.exe and statusclient.exe in my processes running. I do not. How can I download those?

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#2
Retired Tech

Retired Tech

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Try here, if you get a box with a red square, look beneath the box for get Java here

http://www.adslguide...s/speedtest.asp

Use add remove to uninstall the HP Printer software

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor


Install the HP Printer software
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