[_1rootroot1_]

I have already attempted the smitrem and SmitfraudFix programs, yet after going into safe mode and running the programs the files are either not found or access is denied. I have been told that msvcr71.dll is harmful to my computer, yet when I attempted to delete it access was denied.

please do not post hijackthis logs in this forum


Instead, follow the instructions in the next thread

[Advertisements]

Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

[gerryf]

Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.