Hello,
The only thing that that NETSH DIAG GUI scan shows is that your connection is timing out often; repeatedly attaching the document will not bring any greater insight into your problem. It is intended as an aid, not a quick-fix solution -- it is therefore necessary to troubleshoot further.
Please goto
Start -->
Run --> type
cmd --> press
OK --> Now type the following commands, one after the other --
ping localhost <Press Enter> Wait for this ping to finish before proceeding.
ping 127.0.0.1 <Press Enter> Wait for this ping to finish before proceeding.
ping google.com <Press Enter> Wait for this ping to finish before proceeding.
ping 72.14.207.99 <Press Enter> Wait for this ping to finish before proceeding.
Once all four pings are completed, please post the results here by right-clicking on the Command Prompt window, selecting 'Select All', pressing the
Enter key, and then posting on this forum.
I would suggest replacing your current cable with a known working cable, as see if the connection is still so slow.
Goto Start, Run, type CMD, press 'OK' and then perform a Trace route by typing:
tracert google.comOnce the trace has completed, please post the results here by right-clicking on the window, selecting 'Select All', and then pressing the Enter key; post the results here.
Please download
PingPlotter. Run it and perform a search to the following website: google.com -- Once it is finished, click on 'Edit', and then select 'Copy as Text'. Paste the results here.