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Nero 7.2 ultra gets corrupted after pc restarted


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#1
funtmachine

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Hello,

I have had a problem with Nero 7 ever since i first tried using it. I was firstly using XP Home with SP2,
and when i installed nero, it would load and i could use it, but the next time i rebooted, when trying to load nero startsmart, it said "nero startsmart.exe has encountered an error and needs to close.."

Then i tried to run nero burning rom, which is a seperate nero executable. It said that the executable had been modified, potentially because of a virus..

I decided to re format, and install windows xp Professional 32 bit. I am still having the same problems, and service pack one is installed this time, as i also wondered if it was service pack 2 causing the problems.

I know i dont have any malware on my PC, so what could possibly be causing this...? I have tried about 4 different downloads of Nero 7, including the trial from the official website. The serials i am using work, i dont think that is the problem...

I have had this problem before with ITunes + quicktime installer, and winamp...... ITunes never works now, and winamp is at the moment, but thats because nero is not installed; installing nero will mess up winamp.exe

can anyone help? or has anyone seen this before??

Thankyou in advance..

Dave
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#2
mcsmc

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This forum does NOT support pirated software installations.

Edited by mcsmc, 03 June 2006 - 02:48 AM.

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#3
funtmachine

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You're an idiot. This forum does NOT support pirated software installations.


Excuse me dude, but I purchased nero 6 early last year, and when 7 came out, I applied online for a purchased upgrade and was given a serial number to complete my installation. Since it hasnt worked with the demo version from nero.com, i experimented with other downloads. The serial i purchased is legitimate.

Dave
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#4
mcsmc

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Okay. You mentioned "serial numbers" (plural). That's what made me think you got a collection of them from somewhere.

Regardless, I'd recommend running a virus scan first. THISis a free online virus scan you can use.

You can also try running a few other virus scanners. If your system appears clean, try uninstalling Nero and using System Restore at a point before the installation of the program.

EDIT: Honestly, I think version 7 is still unstable, and recommend sticking with version 6, but that's my opinion (along with a lot of other people, though).

Edited by mcsmc, 03 June 2006 - 02:47 AM.

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#5
funtmachine

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ok mcsmc,

This might be a little bit of useful information, also for anyone else with a similar problem...

I did as you said, and had an online system scan done. It revealed a win32.Parite infection. How this is possible, I do not know, as i have only just re formatted and re installed my Windows..

Win32.Parite modifys executables by attaching itself to it, i think, and I actually had 483 infections... I guess that only some programs matter, like nero, winamp and itunes, because they probably check for a modified executable or something.....

Anyway, the problem is fixed, thankyou so much for your help and pointing me towards that scan, because i wrongly ruled out the chance of infection, as i thought a re install would eliminate it..

For future reference, the fixer can be downloaded at

http://www.bitdefend...reeRemovalTool/

cheers dude for your help,

Dave....
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