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Logitech microphone driver

#1 Sir Goat

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Posted 03 June 2006 - 04:31 AM

Hello, I have a "QuickCam® Messenger", the video capture works great but I cannot get anything from the mic.
It appears to have not installed (Not selectable for audio capture) So I reinstalled it. This made no differnce so I take a look on device manager, it has a yellow "!" next to it, apparantly the driver doesn't work, I tried updating it, didn't work. So... Any ideas?

#2 HaraldR

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Posted 03 June 2006 - 05:27 AM

go to control panel
sounds and audio devices
try this

double click
volume tab
advanced ,below place vol icon in taskbar check box,
go to options (top right)
properties
check recording
make sure mic is ticked

#3 Sir Goat

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Posted 03 June 2006 - 06:16 AM

Thanks but thats made no differnce.

#4 HaraldR

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Posted 03 June 2006 - 07:01 AM

Have you got latest drivers from logitech 8.4.8 build 1034A

#5 Sir Goat

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Posted 03 June 2006 - 08:02 AM

Yeah I ran that, makes no differnce.

#6 HaraldR

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Posted 03 June 2006 - 08:23 AM

From Logitech under mic not working

The microphone may not work because of a hardware or configuration problem. To determine if it's a hardware problem, test the microphone in Sound Recorder.


Click "Start," "Programs" ("All Programs" for Windows XP), "Accessories," "Entertainment," and "Sound Recorder."
Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
Click the Stop button.
Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
Click "Edit," then "Audio Properties."
Make sure Logitech is listed as the Preferred device for "Sound recording."

The microphone may also be defective. To test this, try the camera on another USB enabled system.


If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.

If you have a multimedia keyboard installed, i.e your keyboard has button on it which automatically controls the volume on your computer, the software for the multimedia keyboard may need to be uninstalled in order for the camera's microphone to work properly in Windows. If you have a multimedia keyboard, please contact Logitech with the make and model of the Multimedia keyboard that is causing the problem. While we will not be able to assist you other than to advise to uninstall the keyboard software, it will help us determine the root cause of the incompatibility.

#7 Sir Goat

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Posted 03 June 2006 - 08:47 AM

Ok cool thanks, I'll try that later.

Thanks again for all your help.

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