[chunkymunkyluva]

Every few minutes my internet browser (firefox) goes to the site www.jimbutt.com/warning/danger. I have tried deleting the registry key but it keeps reinstalling! Someone please help me get rid of this annoying software!

HJT:

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\gearsec.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\SECRETMAKER\secretmaker.exe
C:\Program Files\blueyonder IST\bin\mpbtn.exe
C:\Program Files\Microsoft AntiSpyware\GIANTAntiSpywareMain.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.jimbutt.com/stuffs/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.timesupport.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\dskrfuoui.dll/sp.html (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\dskrfuoui.dll/sp.html (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.timesupport.com/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {3F4B221D-6008-4078-907A-5B322ABCF65F} - C:\WINDOWS\System32\dskrfuoui.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\System32\smiehlp.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [SUPASTATUS] C:\Program Files\Internet Explorer\Connection Wizard\status.exe
O4 - HKLM\..\Run: [Windows Automation] mslaugh.exe
O4 - HKLM\..\Run: [Andware Defence] Zsoft32.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [EPSON Stylus C44 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C44 Series" /O6 "USB001" /M "Stylus C44"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\RunServices: [Andware Defence] Zsoft32.exe
O4 - HKLM\..\RunServices: [update] adaware.exe
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: SECRETMAKER.lnk = C:\Program Files\SECRETMAKER\secretmaker.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Corel Network monitor worker - {1AEA99D7-3546-4F29-936A-CB9D753746DB} - (no file)
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {1AEA99D7-3546-4F29-936A-CB9D753746DB} - (no file)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Corel Network monitor worker - {1AEA99D7-3546-4F29-936A-CB9D753746DB} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {1AEA99D7-3546-4F29-936A-CB9D753746DB} - (no file) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.timesupport.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab28578.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...MineSweeper.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.co...wnload/cult.cab
O16 - DPF: {3AE9ED90-4B59-47A0-873B-7B71554B3C3E} (JoystickCtl Class) - http://www.miniclip....ll/joystick.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse....iveX/winrep.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefend...bitdefender.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...StatsClient.cab
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse....eX/FileXfer.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zon...ro.cab32846.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.blueyonde...tivePreQual.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzill...ller/dwnldr.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zon...ss.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7A490213-6F92-4307-B4E4-0648C1B7F9D4}: NameServer = 69.50.184.84,195.225.176.37
O17 - HKLM\System\CCS\Services\Tcpip\..\{7C007D5A-DB59-438E-8017-F9643B37FE6D}: NameServer = 69.50.184.84,195.225.176.37
O17 - HKLM\System\CCS\Services\Tcpip\..\{BC1EBA85-C9D1-4866-A9DC-A03039A2AFB4}: NameServer = 69.50.184.84,195.225.176.37
O17 - HKLM\System\CCS\Services\Tcpip\..\{D754F2E5-6331-48FE-885B-561854356DA5}: NameServer = 69.50.184.84,195.225.176.37
O17 - HKLM\System\CCS\Services\Tcpip\..\{E1B1E4D3-7E64-4826-90A4-D074BCB4DA22}: NameServer = 69.50.184.84,195.225.176.37
O17 - HKLM\System\CS2\Services\Tcpip\..\{7A490213-6F92-4307-B4E4-0648C1B7F9D4}: NameServer = 69.50.184.84,195.225.176.37
O17 - HKLM\System\CS3\Services\Tcpip\..\{7A490213-6F92-4307-B4E4-0648C1B7F9D4}: NameServer = 69.50.184.84,195.225.176.37
O18 - Filter: text/html - {671E56FD-C1FB-474E-80E3-7999A22B797B} - C:\WINDOWS\System32\dskrfuoui.dll
O18 - Filter: text/plain - {671E56FD-C1FB-474E-80E3-7999A22B797B} - C:\WINDOWS\System32\dskrfuoui.dll

Please help me!

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sorry forgot to mention that i have ran adaware, spybot, M$ antispyware, spyware doctor and they couldn't fix it. also ran a virus check and that didnt find anything!

by the way im new to gtg so help me

[chunkymunkyluva]

sorry forgot to mention that i have ran adaware, spybot, M$ antispyware, spyware doctor and they couldn't fix it. also ran a virus check and that didnt find anything!

by the way im new to gtg so help me

[Hemal]

Please include the entire HiJackThis log- (the top part is missing ) this helps us see what operating system and version of HiJackThis you are running

[chunkymunkyluva]

Logfile of HijackThis v1.98.2
Scan saved at 19:12:33, on 10/03/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

top part

[Michelle]

Welcome to Geeks to Go, chunymunkyluva!

First we need you to download the latest version of HiJack This. Click Here to download the latest version (1.99.1). Be sure to save it in a permanent folder (such as C:\HJT). This is to ensure that backups are saved and accessible.

After you download the latest version of HiJack This, we need you to download the Service Pack 1a for Windows XP. Without SP1a, you're WIDE open to re-infection. Click here: http://www.microsoft...p1/default.mspx
Apply the update, reboot, and post a fresh Hijack This log.

Michelle

[chunkymunkyluva]

i have downloaded the latest versio of HJT but i am having trouble installing SP1a
i have downloaded it but when i try to install it i get a message saying:

Setup could not verify the integrity of the Update.inf. Make sre the Cryptographic service is running on this computer.

How do i turn this on?

[bf1996]

I too am having so much difficulty in figuring this out, jim butt should be found and dragged down an asphalt road with barbed wire around his ball. hers is my problem. as soon as my internet connection goes through IE suddenly pops ups anywhere from 37 to 60 browser pages even though I have removed IE . I am now using Netscape as my primary browser. I am using spybot, AVG antivirus, panda antivirus and recently downloaded hyjacker to get the logs. i am running XP SP1 and cannot download SP1a due to the fact my computer locks up on me. I have found the SYSTR.DLL file and managed to delete it by renaming it and going into safe mode. here id the hijack log can someone please help me.


Logfile of HijackThis v1.99.1
Scan saved at 6:36:50 PM, on 3/25/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\System32\ntddetect.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\iolo\SYSTEM~1\SEARCH~1\DiskImageService.exe
C:\Program Files\Panda Software\Panda Antivirus Platinum\AVENGINE.EXE
C:\Program Files\iolo\System Mechanic 4 Professional\PopupStopper.exe
C:\PROGRA~1\xpoint\pe\pcradmin.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\xpoint\xpadmin\xpadmin.exe
C:\PROGRA~1\xpoint\agent\Xpagent.exe
c:\progra~1\intern~1\iexplore.exe
C:\PROGRA~1\xpoint\EEClient\xpclient.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\eArmyU Student\Desktop\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.earmyu.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 66.213.135.130:80
R3 - URLSearchHook: transURL Class - {C7EDAB2E-D7F9-11D8-BA48-C79B0C409D70} - C:\WINDOWS\System32\SEARCH~1.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: BL Class - {28F65FCB-D130-11D8-BA48-8BE0C49AF370} - C:\WINDOWS\System32\popup_bl.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: LBBHO - {EFD84954-6B46-42f4-81F3-94CE9A77052D} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {55910916-8B4E-4C1E-9253-CCE296EA71EB} - (no file)
O3 - Toolbar: (no name) - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - (no file)
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Antivirus Platinum\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ntddetect] C:\WINDOWS\System32\ntddetect.exe
O4 - HKLM\..\RunServices: [ntddetect] C:\WINDOWS\System32\ntddetect.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Tsa2] C:\PROGRA~1\COMMON~1\tsa\tsm2.exe
O4 - HKCU\..\Run: [SeekThat] C:\DOCUME~1\EARMYU~1\APPLIC~1\32TWOB~1\TeamJump.exe
O4 - HKCU\..\Run: [Search and Recover Disk Image Service] "C:\PROGRA~1\iolo\SYSTEM~1\SEARCH~1\DiskImageService.exe"
O4 - HKCU\..\Run: [System] C:\WINDOWS\System32\smcc.exe
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "C:\Program Files\iolo\System Mechanic 4 Professional\PopupStopper.exe"
O4 - HKCU\..\Run: [ntddetect] C:\WINDOWS\System32\ntddetect.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: XHTML StartUp.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windup...7791f5533d91105
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1103185134984
O16 - DPF: {771A1334-6B08-4A6B-AEDC-CF994BA2CEBE} (Installer Class) - http://www.ysbweb.co...ysb_regular.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real...ArcadeRdxIE.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla...ller/dwnldr.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?306
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus Platinum\pavsrv51.exe
O23 - Service: Xpoint PCRadmin Server (PCRadminServer) - Unknown owner - C:\PROGRA~1\xpoint\pe\pcradmin.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: Xpoint Admin Server (XPadminServer) - Unknown owner - C:\PROGRA~1\xpoint\xpadmin\xpadmin.exe
O23 - Service: Xpoint Agent Server (xpAgentServer) - Unknown owner - C:\PROGRA~1\xpoint\agent\Xpagent.exe

[chunkymunkyluva]

Hi chunkymunkyluva

1. Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called:

Cryptographic service

When you find it, double-click on it. In the next window that opens, click the Start button, then click on properties and under the General Tab, change the Startup Type to Auto. Now hit Apply and then Ok.

Reboot you PC, 
Click here: http://www.microsoft...p1/default.mspx
Apply the update, reboot, and post a fresh Hijack This log.

Thank you

Kc 

when i click on the link i get 'bad request'...

what do i do now?

[chunkymunkyluva]

Hi chunkymunkyluva

Boot into safemode

Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called:

Cryptographic service

Click on properties and under the General Tab, change the Startup Type to Auto. Now hit Apply and then Ok.

Reboot back to normal

And try to update windows that will work

Kc 

its not that i cant turn it on.. just when i clicked on your link i got a web page saying 'bad request'

cryptographic services was already running so i restarted it and rebooted

still need the update though

[chunkymunkyluva]

Hi chunkymunkyluva

Welcome to geekstogo!

Please read through the instructions before you start (you may want to print this out).

You are running HijackThis from the Desktop; please create a new folder C:\HJT and move HijackThis.exe into the new folder

Please set your system to show all files; please see here if you're unsure how to do this.

Please download LSPfix and save it to the Desktop and unzip it.

Using windows Add Remove Program Files uninstall the following program:
C\:Program Files\Newdotnet\newdotnet

When done, click on Finish to exit the program; do not use the X in the top right-hand corner as nothing will happen!

[*]Close all programs leaving only HijackThis running.  Place a check against each of the following, making sure you get them all and not any others by mistake:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.earmyu.com/
R3 - URLSearchHook: transURL Class - {C7EDAB2E-D7F9-11D8-BA48-C79B0C409D70} - C:\WINDOWS\System32\SEARCH~1.DLL
O2 - BHO: BL Class - {28F65FCB-D130-11D8-BA48-8BE0C49AF370} - C:\WINDOWS\System32\popup_bl.dll
O2 - BHO: LBBHO - {EFD84954-6B46-42f4-81F3-94CE9A77052D} - (no file)
O3 - Toolbar: (no name) - {55910916-8B4E-4C1E-9253-CCE296EA71EB} - (no file)
O3 - Toolbar: (no name) - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - (no file)
O4 - HKLM\..\Run: [ntddetect] C:\WINDOWS\System32\ntddetect.exe
O4 - HKLM\..\RunServices: [ntddetect] C:\WINDOWS\System32\ntddetect.exe
O4 - HKCU\..\Run: [Tsa2] C:\PROGRA~1\COMMON~1\tsa\tsm2.exe
O4 - HKCU\..\Run: [System] C:\WINDOWS\System32\smcc.exe
O4 - HKCU\..\Run: [ntddetect] C:\WINDOWS\System32\ntddetect.exe
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windup...7791f5533d91105
O16 - DPF: {771A1334-6B08-4A6B-AEDC-CF994BA2CEBE} (Installer Class) - http://www.ysbweb.co...ysb_regular.cab
Click on Fix Checked when finished and exit HijackThis.

[*]Reboot into Safe Mode: please see here if you are not sure how to do this.

Using Windows Explorer, locate the following files/folders, and delete them:
C:\WINDOWS\System32\popup_bl.dll<--Delete this file
C:\WINDOWS\System32\ntddetect.exe<--Delete this file
C:\PROGRA~1\COMMON~1\tsa<--Delete this whole folder
C:\WINDOWS\System32\smcc.exe<--Delete this file
Exit Explorer, and reboot as normal afterwards.

If you were unable to find any of the files then please follow these additional instructions:
Download Pocket Killbox and unzip it; save it to your Desktop.
Run killbox and click the radio button that says Delete a file on reboot.  For each of the files you could not delete, paste them one at a time into the full path of file to delete box and click the red circle with a white cross in it.
The program will ask you if you want to reboot; say No each time until the last one has been pasted in whereupon you should answer Yes.
Let the system reboot.
C:\WINDOWS\System32\popup_bl.dll
C:\WINDOWS\System32\ntddetect.exe
C:\PROGRA~1\COMMON~1\tsa\tsm2.exe
C:\WINDOWS\System32\smcc.exe
End off killboxfiles

Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp

Please post the logs From both virus scans and HJT.log we will need them to remove previous infections that have left files on your system.

Kc 

i dont have any of these files or registry keys on my computer.. maybe u answered to the other person who posted his HJT scan on here because he seems to have these registry keys

if it is me then i havent got any of the programs, files or reg keys