Broadband Connection Keeps Dropping
Started by
roy_nyc
, Jun 03 2006 11:16 PM
#1
Posted 03 June 2006 - 11:16 PM
#2
Posted 04 June 2006 - 01:46 AM
After switching to cable interent i had great speed. A couple months later My connection would drop out and i would have to go thru a routine of shutting power off the modem, router and computer and turning back on to get the connection back. The cable company ran me around doing this for months until i asked them to discontinue my cable internet because i knew the problem was not my computer. They finally sent out a good troubleshooter that found the connections on the pole were bad. There was also a bad motherboard in the cabel box on the pole. As soon as that was fixed and since then i have never had a problem with my interent.
Just food for thought.
SRX660
Just food for thought.
SRX660
#3
Posted 04 June 2006 - 04:27 PM
Thanks very much for the info. I called the cable company and they ran a test and found packets missing when communicating. There is a problem before it reaches my computer. They are sending a someone to look at the problem. There might be a problem in the cable wire coming into my house. Hopefully they figure it out, its so anyoning to keep shuting off the modem and putting it back on just to stay online.
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