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Norton Firewall and AIM


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#1
pinkfloyd732003

pinkfloyd732003

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I have Norton Internet Security 2005. When I try to log on to AIM (AOL Instant Messenger), on the bottom right-hand corner of my screen, a Norton window comes up, and it tells me that rules are automatically set for AIM, and I cannot log on. When I disable my firewall, I can successfully log on to AIM, so I know the problem is with the firewall.

I went to "configure firewall", then "programs", and then looked under the manual confirguartion for AIM. The rules for it were set to "automatic," and I changed that to "permit always." Now, when I tried to log back into AIM, the same window came up, saying that the rules were automatically set for AIM, and I was blocked out again.

I then went back to the configure option of the firewall, and said that only what is listed as manual would be followed. I disbaled the automatic part of the firewall. I set AIm back to "permit always" and tried again. NOw, a window popped up when I tried to log on, asking what I wanted to do with AIM. If I didn't answer the option of "Automatically Setting Up Rules for AIM," then this window would pop back up after I hit the OK button. It woudl do this until I did that option. So, now I cannot log into AIM without disabling my firewall. I have never had a problem like this with Norton (where a manual change in connection would be basically overidden by the automatic rules).

Please help me keep my firewall, but allow me to use AIM. I have had AIM and NIS 2005 for a long time, but this si the first time this problem has ever happened.

Thanks.
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#2
HaraldR

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I think you will find the answer here.symantec

search type: modifying rules for aim

Look down link to :Cannot connect to AOL 9.0 when Norton Internet Security or Norton Personal Firewall is installed

Edited by HaraldR, 04 June 2006 - 08:20 PM.

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#3
pinkfloyd732003

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Thanks for the reply. I followed the directions that Symantec's website gave, and it all seems to be workign again. Thanks again.
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