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login problem with my pc's internet


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#1
steelcity

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How do you set a site into the trusted zone?
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#2
BARROS

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Hello steelcity

I assume that you are wanting to add a site to the trusted zone in Internet Explorer.

To do so follow these steps:

1) Open up Internet Explorer
2) Click on Tools > Internet Options
3) Now click the 'Security' tab then click the Green circle icon with a tick inside it
4) Now click the 'Sites' button below the Green Circle and enter the website that you want to add to the strusted zone
5) Once you have put in the FULL URL, click 'Add' then 'OK'
6) Thats you finished.


If you need anymore help, let me know
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#3
steelcity

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Thanks, I tried it but it did not work. My problem is that I cannot get the windows update to work. It begins the scan for new updates but then it goes to an error reading (0x80072EFD) I have tried the suggestions, but they have not worked. The other problem is that I cannot login to certain websites such as my hotnmail.com account or bank account. It lets me on their mainpage, but as soon as I add my username and password and click go, it goes to cannot find server - This page cannot be displayed. Please help!
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#4
BARROS

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I had the same problem as you with the windows update but I done what I told you to do and It worked fine.

Can you please tell me the FULL URL of the site that you put in the Trusted Sites


To solve your other problems, I would try and use a different browser such as firefox (Click my firefox signature to go to the firefox homepage)

Let me know ASAP if you need anymore help :whistling:
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#5
steelcity

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http://*.update.microsoft.com as well as
http://download.windowsupdate.com

These are the two that I added. I have already tried the Firefox internet and it will not let the website load. It says something about the proxy or firewall setting.
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#6
BARROS

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These are the two that I added. I have already tried the Firefox internet and it will not let the website load. It says something about the proxy or firewall setting.

Is this part refering to you not being able to access your hotmail etc?

If it saying something about a firewall then I would PM a professional on this site.

Tell them your problem as well as a link to this post.


Im sorry i cant help you any further but I will keep looking for you,

:whistling:
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#7
steelcity

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thanks buddy.

How do I find a professional?
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#8
BARROS

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hey,

I have informed an expert to look at this post.

I hope I helped :whistling:
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#9
Johanna

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Do you have cookies enabled? Do you have active X enabled? Do you use any ad blocking software? When did the problem accessing secure sites and MS update begin? Did it coincide with the addition of any new hardware or software?

When you had the error, did the system blue screen or just say "IE has encountered an error and needs to close?" Have you looked in the event logs for errors at that time?

Johanna
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#10
steelcity

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I'm not sure. Where do I find cookies or the active x. There is some ad blocking software, but I'm not sure what it is.

The problem began after I took my computer to a pc repair company. They cleaned it up, as far as spy ware and viruses and then installed McAffee antivirus ( I previously had Norton on it)(Also the Norton was still working when I brought the computer home) We tried to uninstall it but could not.


I brought it home and it worked fine and fast too, except that when I tried to open some sites, it would not let me.

My brother told me that it was probably because I had not had a microsoft update on it so we tried and it went to that error during the scan.

I don't know what the event logs are.

I appreciate any help, but I understand if you can't considering that I am not very up to date about these things.
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#11
BARROS

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The problem began after I took my computer to a pc repair company. They cleaned it up, as far as spy ware and viruses and then installed McAffee antivirus ( I previously had Norton on it)(Also the Norton was still working when I brought the computer home) We tried to uninstall it but could not.

A PC Repair company installed TWO ANTI-VIRUS PROGRAMS AT ONCE :whistling: :blink:

This is outrageous...you should only have one anti-virus program installed at any one time

Dont worry im not blaming you for this problem :help: :)
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#12
steelcity

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So, do you think she's coming back to help me?

I haven't been able to remove the Norton, so instead I removed the McAfee.

Still not working, not sure how to check if there are two firewalls up.
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#13
BARROS

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Well heres a post as how to remove Norton products too ---> How to remove Norton products

To be honest with you m8, these well known antivirus programs are well known for being system resources which means that they slow your pc down, take up alot of your memory and are not as good as they claim to be.

I cant tell you to remove a program but I would advise you to get either AVG or Avast antivirus which are better than these well known programs :whistling:

AVG - http://free.grisoft.com/doc/1

Avast - http://www.avast.com

Only thing is you need to pay a very small price..... FREE :blink:


Let me know what you're going to do....



Ohh... almost forgot - she will be back soon. She is probably looking up your problem with fellow experts :help:

Hope this helps
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#14
Johanna

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In Internet Explorer, click "tools" then Internet Options> Advanced

You can check permissions from there.



If there is ad blocking software, try shutting it off (a right click on the icon in the notification area, maybe?)



Barros is right- do not use 2 AV programs at the same time. They will fight with each other, but they usually don't cause problems like you are describing.



Event Logs are in Admin Tools, and the errors will be expandable. Don't worry if you don't understand them, but if you could let us know what you see, it gives us a clue.



Did the shop give you any kind of warranty for their work? I can't imagine returning a customer's computer without verifying that it works properly!



Johanna

Steelcity- are you from Pgh? I am from Little Washington originally. :whistling:
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#15
BARROS

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To Johanna -

I was just alerting steelcity not to have 2 AV programs installed because we dont want he/she to be going through the malware forum as well :blink:

:whistling:
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