login problem with my pc's internet
#1
Posted 05 June 2006 - 05:03 AM
#2
Posted 05 June 2006 - 05:14 AM
I assume that you are wanting to add a site to the trusted zone in Internet Explorer.
To do so follow these steps:
1) Open up Internet Explorer
2) Click on Tools > Internet Options
3) Now click the 'Security' tab then click the Green circle icon with a tick inside it
4) Now click the 'Sites' button below the Green Circle and enter the website that you want to add to the strusted zone
5) Once you have put in the FULL URL, click 'Add' then 'OK'
6) Thats you finished.
If you need anymore help, let me know
#3
Posted 05 June 2006 - 05:45 AM
#4
Posted 05 June 2006 - 08:08 AM
Can you please tell me the FULL URL of the site that you put in the Trusted Sites
To solve your other problems, I would try and use a different browser such as firefox (Click my firefox signature to go to the firefox homepage)
Let me know ASAP if you need anymore help
#5
Posted 05 June 2006 - 03:50 PM
http://download.windowsupdate.com
These are the two that I added. I have already tried the Firefox internet and it will not let the website load. It says something about the proxy or firewall setting.
#6
Posted 05 June 2006 - 04:00 PM
Is this part refering to you not being able to access your hotmail etc?These are the two that I added. I have already tried the Firefox internet and it will not let the website load. It says something about the proxy or firewall setting.
If it saying something about a firewall then I would PM a professional on this site.
Tell them your problem as well as a link to this post.
Im sorry i cant help you any further but I will keep looking for you,
#7
Posted 05 June 2006 - 04:05 PM
How do I find a professional?
#8
Posted 05 June 2006 - 04:19 PM
I have informed an expert to look at this post.
I hope I helped
#9
Posted 05 June 2006 - 05:45 PM
When you had the error, did the system blue screen or just say "IE has encountered an error and needs to close?" Have you looked in the event logs for errors at that time?
Johanna
#10
Posted 05 June 2006 - 09:01 PM
The problem began after I took my computer to a pc repair company. They cleaned it up, as far as spy ware and viruses and then installed McAffee antivirus ( I previously had Norton on it)(Also the Norton was still working when I brought the computer home) We tried to uninstall it but could not.
I brought it home and it worked fine and fast too, except that when I tried to open some sites, it would not let me.
My brother told me that it was probably because I had not had a microsoft update on it so we tried and it went to that error during the scan.
I don't know what the event logs are.
I appreciate any help, but I understand if you can't considering that I am not very up to date about these things.
#11
Posted 06 June 2006 - 04:44 AM
A PC Repair company installed TWO ANTI-VIRUS PROGRAMS AT ONCEThe problem began after I took my computer to a pc repair company. They cleaned it up, as far as spy ware and viruses and then installed McAffee antivirus ( I previously had Norton on it)(Also the Norton was still working when I brought the computer home) We tried to uninstall it but could not.
This is outrageous...you should only have one anti-virus program installed at any one time
Dont worry im not blaming you for this problem
#12
Posted 06 June 2006 - 11:03 AM
I haven't been able to remove the Norton, so instead I removed the McAfee.
Still not working, not sure how to check if there are two firewalls up.
#13
Posted 06 June 2006 - 11:14 AM
To be honest with you m8, these well known antivirus programs are well known for being system resources which means that they slow your pc down, take up alot of your memory and are not as good as they claim to be.
I cant tell you to remove a program but I would advise you to get either AVG or Avast antivirus which are better than these well known programs
AVG - http://free.grisoft.com/doc/1
Avast - http://www.avast.com
Only thing is you need to pay a very small price..... FREE
Let me know what you're going to do....
Ohh... almost forgot - she will be back soon. She is probably looking up your problem with fellow experts
Hope this helps
#14
Posted 06 June 2006 - 12:24 PM
You can check permissions from there.
If there is ad blocking software, try shutting it off (a right click on the icon in the notification area, maybe?)
Barros is right- do not use 2 AV programs at the same time. They will fight with each other, but they usually don't cause problems like you are describing.
Event Logs are in Admin Tools, and the errors will be expandable. Don't worry if you don't understand them, but if you could let us know what you see, it gives us a clue.
Did the shop give you any kind of warranty for their work? I can't imagine returning a customer's computer without verifying that it works properly!
Johanna
Steelcity- are you from Pgh? I am from Little Washington originally.
#15
Posted 06 June 2006 - 02:14 PM
I was just alerting steelcity not to have 2 AV programs installed because we dont want he/she to be going through the malware forum as well
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