I have one user who is running a new Dell Inspiron 600m running Windows XP Pro with MS Office 2003 - the laptop has 512MB RAM and an 80 GB HD. It is running the latest Windows SP2 and updates and the most recent MS Office 2003 updates.
Twice in the last 2 weeks this user has worked on a MS Word document and saved it either to the server or on their desktop (their desktop files sync with their files on the server).
After saving the document (NO ERROR MESSAGES COME UP)- they go back to the document later in the day and it is not where they saved it. It isn't in the "Recently used Documents". Searches on the C drive of the laptop and the shared files on the server turn up nothing. No errors or events are logged on the server during this time period. It isn't in the recycle bin.
I'd like to chalk it up to user error but this particular user is pretty computer savvy.
Anyone have any ideas? I am stumped since this is not a consistant issue and none of my other users are having issues with Word or saving to our server.