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Windows XP, Pro needs to be activated


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#1
rtullier

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After removing a recent infection, I used my OS disk from DELL to 'refresh' (chose the "Upgrade" option in the install process) XP, Pro. After the install finished I logged in normally but got a message box saying something to the effect of "This copy of Windows needs to be activated by MicroSoft, activate now?". When I choose "yes" or "no", the system immediately logs me off without "activating".

I am using the original DELL XP CD, entering my license code (which it accepts). I have tried this a couple of times with the same results. I even tried my DELL desktop XP CD, which was bougth at the same time. Same deal either way.

What's up?

Thanks for your help,
rtullier
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#2
gerryf

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Something went wrong with the install...rerun the install or run a repair if your CD allows it (some OEMs do not)_

http://support.micro...kb;en-us;330136
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#3
rtullier

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Thanks for the quick response. I will try that this evening. Is this the likely problem even though I have tried the "Upgrade" 3 times? The last 2 times, I re-started, hit f8 and booted to the command prompt. I then ran the install from the command line.

Thanks
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#4
gerryf

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could you go here
http://www.thecomput...sidebyside.html

look at the fifth image down...what choice are you pressing here
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#5
rtullier

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I have not yet tried the repair. To get to the command prompt, I restarted, hit f8 (which brings up the safe mode selections) and chose "Windows XP with command prompt". I can try the repair later this evening.

Thanks
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#6
rtullier

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The repair process worked.

Thanks for your help
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