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BSOD: irql_not_less_or_equal


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#46
Nikul

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I deleted all of SYmantec's program files a while ago. I think its clean. There is nothing in the add/remove program regarding that.


I used to have Norton Antivirus.

Edited by Nikul, 17 July 2006 - 07:40 PM.

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#47
wannabe1

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7/17/2006 11:19:43 AM Service Control Manager The SAVRTPEL service failed to start due to the following error: The system cannot find the file specified. Event ID 7000

This is one of the most recent system errors...SAVRTPEL is a Symantec related service that failed to start... :whistling:

The file may be gone, but there's something still looking for it.

Edited by wannabe1, 17 July 2006 - 07:46 PM.

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#48
Nikul

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Uh i c. Do you know anything I can do with the registry to fix that. Because I'm sure a clean out everything Symantec left behind. I uninstalled, used clean-up, use tune-up utilities.

Anyways, I posted in the Malware forum.
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#49
Nikul

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Seems like I'm not the only one with this problem. See if you can get anything out of this:

64.235.243.33/~otc/forum/printthread.php?t=4508
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#50
wannabe1

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See if you can get anything out of this:

Not without a complete link... :whistling:

I'll have to fire up a machine with Norton on it and see if I can find out where all it writes to in the registry...I'll get back to you later with this info.
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#51
Nikul

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Alright man, thanks.


And forget about the link.
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#52
Nikul

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I was just thinking, I uninstalled Norton a long time ago (bout a year). The BSOD has been coming for about a month or 2.

Do you actually think "SAVRTPEL" is the problem. Or are you just tryna fix up all my errors?
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#53
wannabe1

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Or are you just tryna fix up all my errors

This would be the ultimate goal, but I'm actually starting with the most recent, persistent errors and working back...

I just got in from work (you know...the real job... :whistling: ) and will fire up a machine that has Norton on it this evening. I know a few places Symantec likes to hide things, but not all. You might run the Norton Removal Utility from the Symantec site in the meantime and see if it eliminates that error for us.
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#54
Nikul

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Ok I'll try that.
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#55
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The removal Utility isn't working, I'll try it again.

I was looking around in the registry and found:

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec

It has subfolders and keys in it.


Should I delete the folder?
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#56
wannabe1

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Yes, but back up the registry first. Do you know how to do that?
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#57
Nikul

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I guess, just export Symantec's folder?
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#58
wannabe1

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Export the whole registry. In Registry Editor, click on "My Computer" to select it, then "Export" to a location you'll remember.
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#59
Nikul

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Woops, I deleted it already.
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#60
Nikul

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O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec....trl/tgctlsr.cab

I found that when I ran HiJackThis on my computer. Should I delete it.

It might just be something from the Removal Utility ??

O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec....trl/tgctlsr.cab


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