Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

BSOD: irql_not_less_or_equal


  • Please log in to reply

#46
Nikul

Nikul

    Banned

  • Topic Starter
  • Banned
  • PipPipPip
  • 204 posts
I deleted all of SYmantec's program files a while ago. I think its clean. There is nothing in the add/remove program regarding that.


I used to have Norton Antivirus.

Edited by Nikul, 17 July 2006 - 07:40 PM.

  • 0

Advertisements


#47
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts

7/17/2006 11:19:43 AM Service Control Manager The SAVRTPEL service failed to start due to the following error: The system cannot find the file specified. Event ID 7000

This is one of the most recent system errors...SAVRTPEL is a Symantec related service that failed to start... :whistling:

The file may be gone, but there's something still looking for it.

Edited by wannabe1, 17 July 2006 - 07:46 PM.

  • 0

#48
Nikul

Nikul

    Banned

  • Topic Starter
  • Banned
  • PipPipPip
  • 204 posts
Uh i c. Do you know anything I can do with the registry to fix that. Because I'm sure a clean out everything Symantec left behind. I uninstalled, used clean-up, use tune-up utilities.

Anyways, I posted in the Malware forum.
  • 0

#49
Nikul

Nikul

    Banned

  • Topic Starter
  • Banned
  • PipPipPip
  • 204 posts
Seems like I'm not the only one with this problem. See if you can get anything out of this:

64.235.243.33/~otc/forum/printthread.php?t=4508
  • 0

#50
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts

See if you can get anything out of this:

Not without a complete link... :whistling:

I'll have to fire up a machine with Norton on it and see if I can find out where all it writes to in the registry...I'll get back to you later with this info.
  • 0

#51
Nikul

Nikul

    Banned

  • Topic Starter
  • Banned
  • PipPipPip
  • 204 posts
Alright man, thanks.


And forget about the link.
  • 0

#52
Nikul

Nikul

    Banned

  • Topic Starter
  • Banned
  • PipPipPip
  • 204 posts
I was just thinking, I uninstalled Norton a long time ago (bout a year). The BSOD has been coming for about a month or 2.

Do you actually think "SAVRTPEL" is the problem. Or are you just tryna fix up all my errors?
  • 0

#53
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts

Or are you just tryna fix up all my errors

This would be the ultimate goal, but I'm actually starting with the most recent, persistent errors and working back...

I just got in from work (you know...the real job... :whistling: ) and will fire up a machine that has Norton on it this evening. I know a few places Symantec likes to hide things, but not all. You might run the Norton Removal Utility from the Symantec site in the meantime and see if it eliminates that error for us.
  • 0

#54
Nikul

Nikul

    Banned

  • Topic Starter
  • Banned
  • PipPipPip
  • 204 posts
Ok I'll try that.
  • 0

#55
Nikul

Nikul

    Banned

  • Topic Starter
  • Banned
  • PipPipPip
  • 204 posts
The removal Utility isn't working, I'll try it again.

I was looking around in the registry and found:

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec

It has subfolders and keys in it.


Should I delete the folder?
  • 0

Advertisements


#56
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts
Yes, but back up the registry first. Do you know how to do that?
  • 0

#57
Nikul

Nikul

    Banned

  • Topic Starter
  • Banned
  • PipPipPip
  • 204 posts
I guess, just export Symantec's folder?
  • 0

#58
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts
Export the whole registry. In Registry Editor, click on "My Computer" to select it, then "Export" to a location you'll remember.
  • 0

#59
Nikul

Nikul

    Banned

  • Topic Starter
  • Banned
  • PipPipPip
  • 204 posts
Woops, I deleted it already.
  • 0

#60
Nikul

Nikul

    Banned

  • Topic Starter
  • Banned
  • PipPipPip
  • 204 posts
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec....trl/tgctlsr.cab

I found that when I ran HiJackThis on my computer. Should I delete it.

It might just be something from the Removal Utility ??

O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec....trl/tgctlsr.cab


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP