My outlook is freezing, quitting, etc. A little random, but it is mainly when I first open outlook. If it doesn't happen then, it occurs when I try to send or open attachments.
I get the message - Remote Procedure Call Failed. Only in Outlook. I then have to reboot and pray that I can get back into outlook at all. I have had very limited access due to this problem, and it is really affecting my business.
I have already lost two accounts due to this problem. Help!!!
Here is my hijack this log -
Logfile of HijackThis v1.99.0
Scan saved at 6:03:14 PM, on 3/10/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\WFXSVC.EXE
C:\Program Files\WinFax\WFXMOD32.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\WinFax\WFXSWTCH.exe
C:\WINDOWS\System32\wfxsnt40.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\WinFax\WFXCTL32.EXE
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\Adobe\Acrobat 5.0\Acrobat\Acrobat.exe
C:\Program Files\Common Files\Adobe\Web\AOM.exe
C:\Documents and Settings\David Tracy\Local Settings\Temp\Temporary Directory 3 for hijackthis_199.zip\HijackThis.exe
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\David Tracy\Application Data\Mozilla\Profiles\default\vl4xqmwp.slt\prefs.js)
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - (no file)
O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\WinFax\WFXSWTCH.exe
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Controller.LNK = C:\Program Files\WinFax\WFXCTL32.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Toolbars\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Toolbars\Restrictions present
O15 - Trusted Zone: *.finefind.nettraffic2cash.biz
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O23 - Service: WinFax PRO - Symantec Corporation - C:\WINDOWS\System32\WFXSVC.EXE
This doesn't seem to be viral, though...more functional than anything else.
Any help would be greatly appreciated. I am completely stuck.
David